Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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ZACHARY THOMSON

Mount Pleasant,MI

Summary

With over five years working in the service industry as a Manager, Trainer, and Luminary (Budtender), I have learned many skills to help me succeed during my careers. I have learned the ability to work with a wide variety of people, learn new things at a fast pace, and learn how to adapt in every situation. As a hard-working individual who prides myself on a job well done, I’m ready to take on a new task and learn what I need to, to get the job done.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Budtender

Lume Cannabis Co
08.2022 - Current
  • Managed high volume of cash with 100% accuracy rate.
  • Participated in ongoing education efforts regarding cannabis laws and regulations, staying up-to-date on industry changes to ensure compliance at all times.
  • Developed strong rapport with customers and created positive impression of business.
  • Collaborated with security personnel to maintain a safe and secure store environment for both staff and customers alike.
  • Listened to customer needs and desires to identify and recommend optimal products.

Shift Manager

McDonald's
01.2021 - 10.2021
  • Maintained accurate detail of nightly deposits at the end of every business day
  • Delegated crew members while working under fast pace stressful situations
  • Interacted with customers and crew with compassion & empathy to provide customers with quality food and service
  • Maintained a safe, legal, work environment
  • Assured proper food cost and prep procedures were followed accurately
  • Used proper procedures to ensure a safe and timely close of the business
  • Ensured that food was cooked/held at proper temperatures.

Crew Trainer

McDonald's
03.2017 - 01.2021
  • Train and coached new employees
  • Set an example as a model employee
  • Modeled to other employees how to maintain a safe and clean work area
  • Showed up in a timely manner properly dressed and ready to work
  • Assisted managers with coaching & developing existing employees
  • Supervised crew during manger meetings.

Education

Bachelors of Science in Business Administration - Information Systems

CENTRAL MICHIGAN UNIVERSITY
Mt Pleasant, Mi
05.2027

UNDERGRAD -

DELTA COLLEGE

DIPLOMA -

MERIDIAN EARLY COLLEGE HIGH SCHOOL
Sanford, MI
05.2018

Skills

  • Promotions and discounts
  • Excellent Written and Verbal Communication
  • Creative Thinking
  • Store Opening and Closing
  • Retail Metrics and Goals
  • Microsoft applications proficiency
  • Merchandising and Display
  • Patience and Empathy
  • Key holder
  • Product Knowledge Expertise
  • Team Leadership
  • POS Software

Certification

07/17/21, ServSafe Certification, 2026, Servsafe National Restaurant Assoc.

References

  • Derek Watson, Mount Pleasant, Mi, 48858, Assistant Store Manager for Lume, (989) 324-8676
  • Logan Zdrojewski, Midland, Mi, 48657, Former Supervisor, (989) 750-8311
  • Laurie Ralston, Mount Pleasant, Mi, 48858, Area Manager for Lume, (989) 944-0538

Timeline

Budtender

Lume Cannabis Co
08.2022 - Current

Shift Manager

McDonald's
01.2021 - 10.2021

Crew Trainer

McDonald's
03.2017 - 01.2021

Bachelors of Science in Business Administration - Information Systems

CENTRAL MICHIGAN UNIVERSITY

UNDERGRAD -

DELTA COLLEGE

DIPLOMA -

MERIDIAN EARLY COLLEGE HIGH SCHOOL
ZACHARY THOMSON