Zachary Tomanich
Kalamazoo,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dynamic individual with hands-on experience in Medical RecepReceptionist and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
5
5
years of professional experience
Work History
Medical Receptionist
Family Foot And Leg Center
2025.05 - 2025.09
- Managed patient scheduling and appointment confirmations efficiently.
- Maintained accurate patient records in electronic health record systems.
- Assisted patients with insurance inquiries and verification processes.
- Handled incoming calls, directing them to appropriate medical staff promptly.
- Streamlined check-in and check-out procedures to enhance patient flow.
- Coordinated communication between patients and healthcare providers effectively.
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
- Facilitated smooth check-in process, ensuring all necessary paperwork was completed promptly.
- Fostered welcoming environment, greeting patients warmly upon arrival.
Garden Associate
Home Depot
2020.09 - 2025.04
- Assisted customers with selecting plants and gardening supplies.
- Maintained cleanliness and organization of garden center displays.
- Learned proper handling techniques for various gardening tools and equipment.
- Supported team in restocking inventory and managing product placement.
- Maintained plant health and attractiveness with proper sunlight, water, and nutrition.
- Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
- Maintained lighting systems in gardens to provide proper lighting for safety and aesthetics.
Education
High School Diploma -
Lincoln Way East
Frankfort, IL2022-05
Bachelor of Science - General Studies
Western Michigan University
Kalamazoo, MI2026-12
Skills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Patient scheduling
- Patient registration
- Appointment setting
- Payment collection
- Reminder calls
- Medical charting
- Co-payment collection
- Customer service
- Time management
- Organization and time management
- Patient health information Access
Disclaimer
May 17, 2025 Inn on Fifth Naples Florida Naples, FL, Florida 34102 RE: Front Desk Agent Dear Hiring Manager, I am writing to express my interest in the Front Desk Agent position at Inn on Fifth Naples Florida. With five years of experience as a Lawn and Garden Associate and a strong background in customer service, I am eager to bring my organizational skills to your esteemed hotel. Throughout my previous role, I cultivated an ability to effectively manage inventory and coordinate team efforts to maintain seamless operations. My enthusiasm for fostering positive customer experiences aligns perfectly with Inn on Fifth's commitment to providing exceptional guest service. Greeting individuals with warmth and professionalism comes naturally to me, and I thrive in environments where attention to detail and time management are pivotal for success. My strengths in teamwork and time management have proven beneficial when collaborating with colleagues to ensure customer satisfaction. I possess a firm understanding of operational efficiency, which I believe will be beneficial when coordinating with various hotel departments. I am confident that my skills in sorting and labeling and customer engagement, combined with my passion for the hospitality industry, make me well-suited to contribute positively to your team. I sincerely admire Inn on Fifth Naples Florida's dedication to excellence and its sophisticated ambiance. It would be a privilege to support your mission of delivering unforgettable experiences, and I am eager to contribute to the continued success of your luxury services. Thank you for considering my application. I look forward to an opportunity to discuss how my skills can complement the outstanding service at Inn on Fifth Naples Florida. Thank you for your time and consideration. Sincerely, Zachary Tomanich Zachary Tomanich
Timeline
Medical Receptionist
Family Foot And Leg Center
2025.05 - 2025.09
Garden Associate
Home Depot
2020.09 - 2025.04
High School Diploma -
Lincoln Way East
Bachelor of Science - General Studies
Western Michigan University