Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Zachary Tucker

Mint Hill,NC

Summary

Hardworking employee enthusiastic about learning about the User Experience field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level UX Designer position. Ready to help team achieve company goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Delivery Driver

Papa John's Pizza
09.2018 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Followed corporate procedures to maintain company and customer data confidentiality.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Fostered positive working relationships with regular customers.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Maintained organized, safe and clean work areas and complied with company safety and security standards.
  • Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
  • Enhanced company's image by complying with uniform and appearance standards to contribute to atmosphere of teamwork and professionalism.

Sales Associate

Target
10.2017 - 02.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Education

Associate of Arts - Graphic Design And Advertising

Central Piedmont Community College
Charlotte
12.2024

High School Diploma -

Independence High School
Charlotte
08.2017

Skills

  • Commercial Driving
  • Design Thinking
  • Data Analysis
  • Quality Assurance
  • Client Relationship Management
  • UX Design
  • Wireframing and Prototype Design
  • Usability and Accessibility
  • User Data Collection
  • User Interface Design
  • Adobe Creative Suite
  • User Research

Certification

  • Google UX Design Training - Courses 3 of 7 Completed, completing 4-7 currently

Timeline

Delivery Driver

Papa John's Pizza
09.2018 - Current

Sales Associate

Target
10.2017 - 02.2018

Associate of Arts - Graphic Design And Advertising

Central Piedmont Community College

High School Diploma -

Independence High School

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Zachary Tucker