Zachary Ulman
Summerville,SC
Summary
Motivated and customer-focused professional with 6+ years of experience in the food service industry. Demonstrated ability to deliver excellent guest experiences, manage time effectively, and maintain a clean and efficient work environment. Adept in multitasking, communication, and team collaboration, with a strong commitment to delivering high-quality service in fast-paced settings.
Overview
6
6
years of professional experience
Work History
Server
Outback Steakhouse
06.2024 - 10.2024
- Greet guests and provide a welcoming atmosphere, ensuring an excellent dining experience from start to finish.
- Accurately enter orders into the system, ensuring food and drink are prepared according to guest preferences.
- Communicate effectively with kitchen and bar staff to ensure timely and accurate order delivery.
- Maintain cleanliness in the dining area, restock supplies, and assist with running food and drinks.
- Check in periodically with guests to ensure satisfaction and address any concerns promptly.
- Support team members during high-traffic times, helping to ensure efficient service and operations.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
Cashier
Chick-fil-A
05.2019 - 05.2024
- Provided high-quality customer service by taking orders, running food, and making drinks while maintaining a positive, professional demeanor.
- Assisted with restocking inventory and maintaining organized workstations.
- Ensured the accuracy of guest orders and processed payments efficiently, handling cash and card transactions.
- Helped maintain a clean and safe dining environment for guests, including regular cleaning of dining areas and restrooms.
- Promoted a friendly and welcoming atmosphere that encouraged repeat customers and positive feedback.
Dishwasher
Danny's Authentic NY Pizza
06.2018 - 04.2019
- Washed dishes, utensils, and kitchen equipment while maintaining cleanliness and organization in the kitchen area.
- Assisted kitchen staff in food prep and cleanup, ensuring a sanitary environment for food preparation.
- Helped manage inventory by restocking cleaning supplies and ensuring equipment was in working order.
- Supported kitchen operations by performing tasks efficiently during peak hours, contributing to a smoother workflow.
Education
No Degree -
Coastal Carolina University
Conway, SCHigh School Diploma -
St. James High School
Murrells Inlet, SC06.2020
Skills
- Customer Service Excellence
- Time Management & Multitasking
- Team Collaboration
- Communication Skills
- Order Accuracy & Attention to Detail
- Problem-Solving
- Cleanliness & Organization
- Point of Sale (POS) Systems
- Cash Handling
Timeline
Server
Outback Steakhouse
06.2024 - 10.2024
Cashier
Chick-fil-A
05.2019 - 05.2024
Dishwasher
Danny's Authentic NY Pizza
06.2018 - 04.2019
No Degree -
Coastal Carolina University
High School Diploma -
St. James High School
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