Zachary Walker
Summary
Dynamic and results-oriented Sales Operations Manager with many years of experience optimizing sales processes, enhancing operational efficiency, and driving revenue growth. Proven track record of leading cross-functional teams to streamline operations, implement CRM systems, and develop strategic initiatives that align with corporate objectives. Skilled in data analysis, forecasting, and performance metrics to improve sales team productivity and achieve targets.
Overview
8
8
years of professional experience
Work History
Sales Operations Manager
Orthofix
2021.11 - Current
- Analyzed sales metrics to identify trends, opportunities, and areas for improvement in the overall operations strategy.
- Championed continuous improvement by conducting regular reviews of internal processes to drive efficiency gains.
- Worked closely with finance department to set realistic budgets for sales initiatives while monitoring expenses diligently throughout fiscal year periods.
- Motivated team members by offering constructive feedback during regular one-on-one sessions that foster personal growth.
- Managed a team of sales professionals, ensuring consistent performance and achievement of targets.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Played an integral role in launching new products successfully into the market through targeted sales efforts and promotional activities.
- Collaborated with cross-functional teams, resulting in improved communication and coordination between departments.
Sales Analyst
Stryker
2017.06 - 2021.10
- Responsible for the project management of the design of new and renovated operating rooms. These include booms, lights, surgical tables, & video integration.
- Utilize Salesforce, SAP (ERP Systems), Oracle, & Power BI daily to communicate updates to my field teams. Examples include: Tracking, forecasting shipments, managing revenue, closure of projects, & sales rep commissions.
- Responsible for driving aggressive KPI’s across the Sales Analyst team. Create & review action items to create efficiencies across the business and increase performance.
- Manage Revenue forecasting and multi-stage equipment implementation for 25+ projects at a time on average. Additionally, oversaw 25-30 million dollars in orders booked monthly.
- Drive cross functional engagement amongst different business units. Partner with Shipping, production, marketing, finance, & sales to reach project milestones.
- Demonstrated history of completing projects under aggressive timelines in order to meet customer demands, therefore increasing profitability for the business by driving resolutions.
- Responsible for revenue forecasting for the US for our Surgical Table product line. I typically closed out an additional 1.5-2 million in table orders monthly
Freight Sales
Worldwide Express - Fusion Logistics
2016.02 - 2017.05
- Third-party broker between customers and freight carriers
- Oversaw quoting, booking, and tracking all shipments across the country
- Recorded over half a million dollars in margin and finished as the number one broker for 2017 for the truckload division.
Summer Intern
The Texas Legends
- Served as Summer Intern for the NBA Dallas Mavericks minor league affiliate, The Texas Legends
- Job tasks varied from game day Marketing sponsorships prospecting, to Community Outreach Seminars and Community Service, to Sports Youth Camp planning and team coach duties
- Worked directly under the Texas Legends Basketball Operations leadership team.
Education
Bachelor of Science - Sports Management
Lubbock Christian University
Lubbock12.2015
Skills
- Public and Customer Relations
- Excellent Communication Skills
- Confidentiality
- Public Speaking
- Leadership Qualities
- Project Management
- Process Improvement
- Forecasting
- Project Planning
- Extremely Organized
- Time Management
- Competitive
References
Referrals are available upon Request
Timeline
Sales Operations Manager
Orthofix
2021.11 - Current
Sales Analyst
Stryker
2017.06 - 2021.10
Freight Sales
Worldwide Express - Fusion Logistics
2016.02 - 2017.05
Summer Intern
The Texas Legends
Bachelor of Science - Sports Management
Lubbock Christian University
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