Summary
Overview
Work History
Education
Skills
Timeline
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Zachary White

Cape Coral,FL

Summary

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. I have a myriad of customer service experience and I am exceptional at developing interpersonal relationships.

Overview

4
4
years of professional experience

Work History

Barista

Target
Cape Coral, FL
03.2024 - 08.2024
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Described menu items to customers and suggested products based on stated preferences.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
  • Maintained calm demeanor during high-volume periods and special events.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Two months in a row, my Target Starbucks was rated #1 in the district for customer connections.

Cashier

Publix
New Port Richey, FL
08.2020 - 08.2023
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Answered customer questions and provided store information.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Worked closely with front-end staff to assist customers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Always delivered what Publix called 'premier service' to customers and was consistently praised for my customer service skills.
  • At Publix, I developed a lot of great interpersonal relationships with my coworkers and management.
  • Trained new team members in cash register operation, stock procedures and customer services.

Education

Bachelor of Science - Finance

USF
Tampa, FL
12-2026

Associate of Arts - Arts

Pasco Hernando State College
New Port Richey, FL
12-2023

Skills

  • Cash Handling
  • Excellent math skills
  • Exceptional customer service
  • Conflict Mediation
  • Professional Demeanor
  • Friendly and outgoing
  • Problem Solving
  • Critical Thinking
  • Proficient in Microsoft Word, Excel, and Powerpoint
  • Positive and professional

Timeline

Barista

Target
03.2024 - 08.2024

Cashier

Publix
08.2020 - 08.2023

Bachelor of Science - Finance

USF

Associate of Arts - Arts

Pasco Hernando State College

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Zachary White