Zachary White
Summary
Responsive team leader with strong sales background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
Shop Manager
Jones Family Motors
Plattsburg
03.2026 - Current
- Managed daily shop operations and maintained a clean, organized workspace.
- Oversaw inventory management and ensured adequate stock of parts and supplies.
- Trained new staff on shop procedures and customer service protocols.
- Resolved customer complaints promptly and professionally.
- Responded to customer inquiries in a timely manner.
- Developed and implemented procedures for the efficient operation of the shop.
- Oversaw the recruitment, training and development of new staff members.
Technician
TRUE Automotive
Plattsburg
05.2025 - 11.2025
- Maintained and repaired automotive systems using diagnostic tools and equipment.
- Assisted in conducting routine inspections and preventative maintenance on vehicles.
- Collaborated with team members to troubleshoot mechanical issues effectively.
- Utilized safety protocols while handling hazardous materials and tools.
- Replaced defective components or parts as needed.
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Maintained records of repairs, calibrations, and tests performed on equipment.
- Managed quality control and maintained high level of customer satisfaction.
- Followed safety practices to safeguard against injury and damage to property.
- Reviewed technical manuals and other documents related to product operation and maintenance requirements.
- Completed scheduled appointments on time to drive quality service.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Greased mechanical parts with lubrication to achieve smooth and regular functionality.
Auto Body Technician
Ken Smith Autobody
Saint Joseph
05.2024 - 08.2024
- Used hand tools and power tools for body repairs.
- Removed and replaced damaged panels on vehicles.
- Applied paint and finish to repaired surfaces.
- Collaborated with team members to complete repair projects.
- Followed safety protocols while handling hazardous materials.
- Disassembled and reassembled vehicle components as necessary during repairs.
- Replaced damaged body panels with new or recycled OEM parts.
- Replaced damaged car fenders, grills and panels.
- Replaced or repaired parts to complete daily work orders on vehicles.
- Sanded, refinished and painted car bodies to improve appearance and overall value.
- Followed workplace safety protocols to prevent injuries, accidents and vehicle damage.
Education
5dg3p0gfbf6d - Collision Repair
Hillyard Technical Center
Saint Joseph, Missouri 08.2024 - 05.2025
Plattsburg High School
Plattsburg, MOSkills
- Inventory management
- Equipment maintenance
- Diagnostic tools
- Quality control
- Customer service
- Parts ordering
- Team collaboration
- Effective communication
- Problem solving
Timeline
Shop Manager
Jones Family Motors
03.2026 - Current
Technician
TRUE Automotive
05.2025 - 11.2025
5dg3p0gfbf6d - Collision Repair
Hillyard Technical Center
08.2024 - 05.2025
Auto Body Technician
Ken Smith Autobody
05.2024 - 08.2024
Plattsburg High School