Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Zachary Whittier

Port Saint Lucie,FL

Summary

Accomplished Restaurant Manager at Longhorn Steakhouse, adept in optimizing labor costs and enhancing guest experiences. Proven expertise in inventory control and team management, reducing staff turnover through effective leadership. Skilled in customer engagement and operations management, consistently driving improvements in service quality and efficiency.

Overview

8
8
years of professional experience

Work History

Restaurant Manager

Longhorn Steakhouse
Port St. Lucie
01.2022 - Current
  • Assisted in daily restaurant operations, ensuring smooth service and customer satisfaction.
  • Supported inventory management by tracking stock levels and assisting with orders.
  • Learned food safety standards and implemented procedures for compliance.
  • Collaborated with team members to maintain cleanliness and organization in dining areas.
  • Engaged with customers to gather feedback and enhance dining experiences.
  • Participated in staff training sessions to improve service quality and teamwork.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.

Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.

Server

Longhorn Steakhouse
03.2018 - 11.2022

Created lasting impressions through outstanding service.

Fostering guest loyalty.

Certified trainer for servers and bartenders .

Education

Wylie High School
Abilene, TX
05.2017

Skills

  • Team management
  • Inventory control and record keeping
  • Customer engagement
  • Staff management
  • Restaurant operations management

Accomplishments

    Regional Training captain

Timeline

Restaurant Manager

Longhorn Steakhouse
01.2022 - Current

Server

Longhorn Steakhouse
03.2018 - 11.2022

Wylie High School