Zachary Wood
La Grange,GA
Summary
I am patient and very comfortable in problem solving when it comes to the customers needs . I am very ambitious and always keep a close eye in regards to safety . I am a people person even in difficult times I still remain calm when needed . I have worked in roadside assistance for four years and part of my role was to change tires, lockouts, as well as jump starts and in that time I demonstrated safety protocols, always tended to the customers needs, as well give the customer 100% satisfaction.
Overview
5
5
years of professional experience
Work History
Roadside Assistance
Travis
3056 West Point Rd
02.2019 - 12.2023
- Delivered services to customer locations within specific timeframes.
- Cultivated interpersonal skills by building positive relationships with others.
- Applied effective time management techniques to meet tight deadlines.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked effectively in fast-paced environments.
Education
N/A - N/A
Troup High School Lagrange Ga
N/A05.2020
Skills
- Teamwork and Collaboration
- Call Documentation
- Understanding Customer Needs
- Employee Coaching
- Complaint resolution
- Customer Relations
Timeline
Roadside Assistance
Travis
02.2019 - 12.2023
N/A - N/A
Troup High School Lagrange Ga