Summary
Overview
Work History
Education
Skills
Timeline

Zachary Wright

Winter Garden,FL

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

Universal Orlando
05.2022 - Current
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Delivered energetic responses to customers in-store going above and beyond to serve needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.

After-School Teacher

Discover After School
02.2022 - 05.2022
  • Developed strong relationships with students, fostering a positive classroom environment conducive to learning.
  • Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
  • Participated in department meetings to provide input to colleagues about student achievement and improvement.


Associate

AMC Theatres
09.2021 - 02.2022


  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Trained and mentored junior staff on customer service strategies and techniques.


Associate

Wendy's
08.2020 - 09.2021
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Trained and mentored junior staff on customer service strategies and techniques.
  • Prioritized helping customers over completing other routine tasks in store.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Education

High School Diploma -

West Orange High School, Winter Garden, FL
05.2022

Skills

  • Policy and Procedure Adherence
  • Meeting Sales Goals
  • Order Processing
  • Merchandise Receiving and Handling
  • Friendly and Helpful
  • Strong Communication and Interpersonal Skills
  • Time Management
  • Problem-Solving
  • Building Customer Loyalty
  • Positive Customer Engagement
  • Flexible Hours
  • Upselling strategies

Timeline

Retail Sales Associate - Universal Orlando
05.2022 - Current
After-School Teacher - Discover After School
02.2022 - 05.2022
Associate - AMC Theatres
09.2021 - 02.2022
Associate - Wendy's
08.2020 - 09.2021
West Orange High School - High School Diploma,

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Zachary Wright