Zachary Yelton
Streetsboro,OH
Overview
12
12
years of professional experience
Work History
Sales/Insurance Specialist
Pence Brothers Siding
04.2023 - 01.2024
- Assist customers with filing and insurance claim for property damages.
- Assist customers with the insurance claim process.
- Assist in completing an xactimate estimate that includes code requirements and items needing replaced per coverage.
- Over see all project management such as job site completion and materials ordering.
Field Operations Assistant
Hancock Claims Consultants
08.2019 - 03.2023
- Streamlined field operations by implementing efficient scheduling and resource allocation strategies.
- Enhanced team productivity by providing comprehensive training on safety protocols and equipment usage.
- Increase quality by promptly addressing the technicians issues and coordinating techniques and training to increase the overall quality of an inspection and customer service.
- Assist in field training and new hire training to company standard.
Field Technician
Hancock Claims Consultants
03.2016 - 08.2019
- Complete full property inspections.
- Complete a photo assessment.
- Complete a damage report.
- Communicate with field/desk adjusters about the specifics of the inspection completed.
- Provide a Gold standard product to the customer.
- Provide outstanding customer service.
Telecommunications Technician
ESI Electrical Contractor Inc.
09.2011 - 06.2014
- Improved network performance by diagnosing and resolving complex telecommunications issues.
- Implemented new telecommunications systems, enhancing overall efficiency and productivity.
- Reduced downtime with regular maintenance of telecommunications equipment and infrastructure.
- Optimized network configurations for better signal quality and increased coverage area.
Education
High School Diploma -
Bracken County High School
Brooksville, KY04.2008
Skills
- Reporting Abilities
- Documentation Abilities
- Account Management
- Reporting Skills
- Strong work ethic
- Organizational skills
- Self Motivated
Timeline
Sales/Insurance Specialist
Pence Brothers Siding
04.2023 - 01.2024
Field Operations Assistant
Hancock Claims Consultants
08.2019 - 03.2023
Field Technician
Hancock Claims Consultants
03.2016 - 08.2019
Telecommunications Technician
ESI Electrical Contractor Inc.
09.2011 - 06.2014
High School Diploma -
Bracken County High School
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