Zachary Edwards
Pocomoke City,Maryland
Summary
Dynamic and results-oriented store manager with a proven track record of leading high-performing teams and optimizing daily operations for maximum efficiency. Expertise in enhancing operational processes, elevating customer satisfaction to top-tier levels, and ensuring seamless day-to-day functionality. Recognized as a hands-on leader who inspires and motivates teams, swiftly resolves challenges, and consistently surpasses company objectives through strategic organization and decisive action. Committed to driving growth and fostering a positive work environment that encourages innovation and excellence.
Overview
10
10
years of professional experience
Work History
Receiving Manager
Tractor Supply Company
Pocomoke City, MD
12.2025 - Current
- Enhanced performance of receiving dock associates through training, guidance and motivation.
- Maintained accurate computer records of materials weights, bill amounts, and identified variances.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Sales Associate
Ron Jon's Surf Shop
Ocean City, MD
09.2025 - 10.2025
- Greet customers, provide product information, answer questions, and ensure a positive shopping experience.
- Facilitated efficient and accurate sales processing at cash register. Addressed return requests to support customer needs. Kept abreast of promotional offers to provide relevant information.
- Keep the sales floor clean and organized by folding clothes, arranging displays, and restocking merchandise.
- Work with other associates to manage inventory, restock items, and ensure store standards are met.
Order Selector
Sysco
Pocomoke City, MD
07.2025 - 08.2025
- Responsible for customer satisfaction through proper product quality, quantity, accuracy and proper loading to protect the product.
- Ensure product is palatalized properly to prevent product damage.
- Ensure that all products are loaded on the correct vehicle in the correct sequence.
- Operate power equipment.
Store Manager/Training Manager
Dixieland
New Church, VA
05.2023 - 06.2025
- Managed daily operations, ensuring smooth store functioning while maintaining a clean, safe environment.
- Resolved customer complaints promptly, fostering positive relationships and enhancing customer satisfaction.
- Controlled inventory and cash, optimizing stock levels and financial accuracy.
- Developed and implemented training programs aligned with organizational goals, enhancing team performance.
- Conducted regular performance assessments, identifying areas for improvement and growth.
Picker/Packer
Bel-Art Products
Pocomoke City, MD
03.2022 - 12.2022
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Assisted with loading and unloading trucks, ensuring proper handling of fragile items to minimize breakage or damage.
- Prepared shipments for safe transportation by securely wrapping pallets and labeling packages according to company guidelines.
Cashier
Market Street Deli
Pocomoke City, MD
04.2021 - 12.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Store Manager
Dixieland
New Church, VA
04.2020 - 10.2020
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed inventory control, cash control, and store opening and closing procedures.
Electro-Optical Ordnance Repairman MOS CODE 2171
United States Marine Corps
07.2016 - 10.2017
- Repair, inspect, and troubleshoot electro-optical and fire control instruments and systems.
- Maintain and repair ground ordnance equipment, such as night vision devices and lasers.
- Perform both mechanical and electrical repairs on a variety of systems, including those for anti-armor, artillery, and mortar systems.
- Utilize automated information systems to support maintenance operations.
- Supervise maintenance management programs and maintenance areas, especially for sergeants and above.
- Implement physical security measures.
Education
Diploma -
Pocomoke High School
Pocomoke City, MD05-2016
Skills
- Leadership and Team Management
- Customer Service Excellence
- Operational and Inventory Management
- Technical and Mechanical Aptitude
- Communication and Coordination
DETAILS
- 1730 Cedar Hall Road
- Pocomoke City, Maryland, 21851
- 4104302391
- Zacharyedwards32@gmail.com
Timeline
Receiving Manager
Tractor Supply Company
12.2025 - Current
Sales Associate
Ron Jon's Surf Shop
09.2025 - 10.2025
Order Selector
Sysco
07.2025 - 08.2025
Store Manager/Training Manager
Dixieland
05.2023 - 06.2025
Picker/Packer
Bel-Art Products
03.2022 - 12.2022
Cashier
Market Street Deli
04.2021 - 12.2021
Store Manager
Dixieland
04.2020 - 10.2020
Electro-Optical Ordnance Repairman MOS CODE 2171
United States Marine Corps
07.2016 - 10.2017
Diploma -
Pocomoke High School