Zachary Furlong
Allen,US
Summary
Dedicated service worker with strong communication abilities and a commitment to health and safety standards. Proven track record in accommodating dietary needs and enhancing meal service efficiency. Actively supports team members and resolves issues to ensure a positive dining experience.
Overview
9
9
years of professional experience
Work History
Nutritional Aide
The Belmont at Twin Creeks
Allen, TX
12.2023 - Current
- Prepared nutritious meals following dietary guidelines for residents.
- Prepared meals, snacks, and beverages according to standardized recipes and nutrition guidelines to meet residents' dietary needs.
- Accommodated special dietary requests for residents with specific health conditions, ensuring their nutritional needs were met.
- Assisted in meal service and ensured proper portion control.
- Established serving lines with prepared foods, condiments, and beverages for cafeteria service and special events, enhancing dining experience.
- Maintained cleanliness and organization in the kitchen and dining areas.
- Operated industrial dishwashing equipment to maintain cleanliness and efficiency.
- Sorted and organized dirty dishes and utensils for efficient cleaning. dirty dishes, utensils, and cookware for washing.
- Inspected all returned dishes for cleanliness before restocking them on shelves.
Cashier
Sloppy Mess Kitchen
05.2022 - 09.2023
- Operated cash register for cash and credit card transactions, ensuring accurate and efficient processing.
- Greeted customers entering store and promptly addressed their needs to enhance shopping experience.
- Welcomed customers and assessed their needs to provide tailored product recommendations.
- Built relationships with customers to encourage repeat business.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
Greeter
Walmart
06.2021 - 05.2022
- Welcomed visiting clients and customers at reception, providing assistance and information.
- Displayed friendly, outgoing, and energetic behavior to create a warm, fun atmosphere for guests.
- Provided friendly, attentive service throughout peak times for responsive customer care.
- Assisted shoppers in locating products throughout the store.
Cashier Team Lead
Taco Casa
08.2017 - 06.2021
- Trained new employees and delegated daily tasks to enhance team efficiency.
- Resolved customer complaints and offered solutions to improve satisfaction and loyalty.
- Communicated with customers and team members to solve problems.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items to ensure timely service and customer satisfaction. such as meats, beans, and vegetables.
- Covered extra shifts during busy periods to ensure consistent service levels.
- Completed store closing procedures.
Education
High School Diploma -
Allen High School
Allen, TX05-2019
Skills
- Customer complaint resolution
- Nutritional Planning
- Dietary guidelines
- Food Service Standards
- Verbal and Written Communication
- Meal preparation
- Nutritional Knowledge
Timeline
Nutritional Aide
The Belmont at Twin Creeks
12.2023 - Current
Cashier
Sloppy Mess Kitchen
05.2022 - 09.2023
Greeter
Walmart
06.2021 - 05.2022
Cashier Team Lead
Taco Casa
08.2017 - 06.2021
High School Diploma -
Allen High School