ZACHARY L. KNIGHT
Shiloh,GA
Summary
Poised negotiator with strong trust and rapport building techniques earning repeat business with transparency contributing to lasting relationships. Adaptive to new and used vehicle transactions achieving certifications by multiple industry leading manufacturers over a 8+ year career in the automotive industry. Ability to lead and inspire teams imposing a positive work environment while also reliable in individual work practices applying broad attention to detail.
Overview
12
12
years of professional experience
Work History
Automotive Sales Professional
RIVERTOWN FORD
07.2015 - Current
- Obtained transferable knowledge of financial terms, structures, and strategies through FMCC lease training program
- Discussed service contract options based on customer’s predicted length of ownership and intended use of product
- Familiarized with over 20 financial institutions conducive to company’s area of business
- Exercised software skills by tracking leads, creating and converting documents, and office management
- Funded self-development training courses achieving 40% increase in sales gross
- Thrived in conflict situations with ability to influence using high level of EQ, maintaining above average CSI scores
Automotive Sales Professional
CARL GREGORY HONDA
07.2014 - 06.2015
- Negotiated terms of sale and service agreements, in addition to quoting credit terms and other bid specifications
- Contacted previous customers to explore how their needs could be met through newly offered products and services
- Organized external sales events that protruded Honda's products and generated in-store traffic
- Efficient in relaying current campaigns and incentive programs tailored to customers buying habits
- Gained experience with cold calls managing orphan leads to maintain 2 appointment per day objective increasing sales by 20%
- Qualified buyers by matching their needs and interest to vehicle availability and presented financing options
Team Sports Supervisor
DICK’S SPORTING GOODS
12.2012 - 05.2014
- Coordinated merchandise advertising, pricing, prepossessing displays, inventory control, and machine operations
- Routinely studied school/community youth gear regulations to ensure safety
- Responsible for training new hires overseeing 5 employees increasing monthly department performance
- Prompt department opening with stocked shelves and areal cleanliness ahead of schedule
- Exceeded prior year department revenue and customer satisfaction rating
Education
Dual Seal Diploma -
Northside High School
Columbus, GA2011
Skills
- Product Knowledge
- Exceeding Customer Expectations
- Conflict Neutralization
- Interpersonal Intelligence
- Social Media Advertisement
- Creative Thinking
- Relationship Building
- Prioritization
Timeline
Automotive Sales Professional
RIVERTOWN FORD
07.2015 - Current
Automotive Sales Professional
CARL GREGORY HONDA
07.2014 - 06.2015
Team Sports Supervisor
DICK’S SPORTING GOODS
12.2012 - 05.2014
Dual Seal Diploma -
Northside High School
Similar Profiles
Steven MooreSteven Moore
Finance Director at Mike Patton Ford LincolnFinance Director at Mike Patton Ford Lincoln
Anna DoorleyAnna Doorley
Teacher's Assistant at Rivertown Dance AcademyTeacher's Assistant at Rivertown Dance Academy
Brookelyn SmithBrookelyn Smith
Line Cook/Dishwasher at Rivertown Bar and GrillLine Cook/Dishwasher at Rivertown Bar and Grill
Brennan GibsonBrennan Gibson
Director of Sales & Operations at Gibsons Home SolutionsDirector of Sales & Operations at Gibsons Home Solutions
ANTHONY SMITHANTHONY SMITH
Freight Broker at Self Employed ServicesFreight Broker at Self Employed Services