Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Zachary S. Welch

Niceville,FL

Summary

Versatile and skillful in troubleshooting with top-notch repair knowledge and technical expertise. Accustomed to reviewing highly technical documentation to assess scope and develop repair strategy. Focused, reliable and results-driven with good safety records and attention to detail.

Overview

19
19
years of professional experience

Work History

Lead Field Service Technician

Sierra Nevada Corporation
Fort Walton Beach, FL
05.2015 - Current
  • Translated main cable and equipment location blueprints to technicians while declaring system outages and rerouting staff for timely service completion.
  • Troubleshot and repaired different SIGINT packages.
  • Installed and provided technical support for equipment.
  • Opened and closed location and upheld successful operations and maximized business success.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Managed on-site and off-site installation, repair, maintenance and test tasks.

Field Service Specialist

Sierra Nevada Corporation
Niceville, FL
05.2011 - 05.2015
  • Managed on-site and off-site installation, repair, maintenance and test tasks.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Positively engaged with customers and maintained professional appearance as company representative.

Field Service Technician

Sierra Nevada Corporation
Denver, CO
09.2008 - 05.2011
  • Managed on-site and off-site installation, repair, maintenance and test tasks.
  • Followed safety procedures to avoid injuries in field.
  • Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
  • Provided technical support to troubleshoot, repair and maintain operational efficiencies in electrical systems.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.

Avionics Electronics Technician

USMC
San Diego, CA
02.2002 - 02.2007
  • Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
  • Completed preventive and reparative maintenance on aircraft electronics and computer systems.
  • Completed quality assurance checks for service work and completed documentation outlining updates.
  • Utilized testing equipment such as oscilloscopes, ammeters and ohmmeters.

Education

High School Diploma -

Lakenheath High School
UK

Skills

  • Technical Analysis
  • System Installation
  • Training Junior Team Members
  • Installation and Repair
  • Electrical Systems Inspections
  • Operation Records Maintenance
  • Inventory Management

Additional Information

  • 3.Awarded National Defense Medal, Global War on Terrorism Expeditionary Medal, 4.Global War on Terrorism Service Medal, and a Sea Service Deployment Ribbon, for countless actions during my enlistment. 5.Awarded the Navy and Marine Corps Achievement Medal. 6.Obtained FCC License

Timeline

Lead Field Service Technician

Sierra Nevada Corporation
05.2015 - Current

Field Service Specialist

Sierra Nevada Corporation
05.2011 - 05.2015

Field Service Technician

Sierra Nevada Corporation
09.2008 - 05.2011

Avionics Electronics Technician

USMC
02.2002 - 02.2007

High School Diploma -

Lakenheath High School

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Zachary S. Welch