Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Zachery reed

Midland

Summary

Dedicated server with a proven record in exceptional customer service, cash handling, and order accuracy. Skilled in managing high-volume dining experiences and enhancing guest engagement.

Overview

4
4
years of professional experience

Work History

Server

Texas Roadhouse
Midland, TX
09.2022 - Current
  • Provided exceptional customer service by anticipating guest needs and addressing concerns promptly.
  • Collaborated with kitchen staff to ensure timely food delivery and accurate order fulfillment.
  • Trained new servers on menu items, service protocols, and company standards to enhance team performance.
  • Managed multiple tables efficiently while maintaining a positive dining experience for all guests.
  • Designed and executed effective salesmanship strategies to maximize product upselling opportunities.
  • Cultivated effective teamwork among restaurant personnel to enhance operational efficiency and morale.
  • Enhanced customer satisfaction through dedicated service as a server, creating welcoming dining experiences.
    Contributed to team efficiency by maintaining cleanliness and readiness of dining areas as a busser.
    Cultivated positive customer interactions as a hostess, streamlining guest flow and enhancing service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Education

Bachelor in Mechanical Engineering - Mechanical Engineering

The University of Texas Permian Basin
Odessa, TX
05-2027

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • High volume dining
  • Team collaboration
  • Order accuracy
  • Suggestive selling
  • CSWA in Solidworks
  • Multiple Certification in Process safety
  • Familiar with several software programs such as solidworks, excel, word, powerpoint,Matlab, and goggle programs such as documents

Interests

I am open to a wide variety of things involving mechanical engineering and architecture but i am mainly considering something along the lines of hydraulic modeling

Timeline

Server

Texas Roadhouse
09.2022 - Current

Bachelor in Mechanical Engineering - Mechanical Engineering

The University of Texas Permian Basin