Zachary Holzberg
Greensboro
Summary
Secure a position utilizing my customer service skills and enthusiasm to successfully serve customers. Reliable restaurant team member with a background in guest service, prep work, table service, and front-of-house support. Brings strong communication, teamwork, and time management to busy shifts, along with experience training new servers, handling special requests, and supporting high daily customer volume.
Overview
1
1
Language
2
2
years of professional experience
Work History
Host, Busser, Food Runner
Little Mamas
04.2026 - 08.2026
- Greeted guests at Little Mama's, fostering positive first impressions and enhancing customer experience.
- Managed waitlist and arranged seating to optimize dining room flow and minimize wait times.
- Answered phone calls and shared reservation details with staff.
- Communicated guest requests to servers and kitchen team, ensuring timely and accurate service.
Prep cook, line cook, counter, server, bartender
The Crust Pizza
Charlotte
07.2024 - 03.2026
- Chopped vegetables and portioned ingredients for prep line use
- Prepared pizza toppings, sauces, and dough for daily kitchen service
- Communicated effectively with fellow staff members regarding meal preparations.
- Served meals to customers during busy shifts.
- Welcomed guests and provided menus in a busy dining environment.
- Delivered meals and drinks promptly from kitchen to dining tables.
- Maintained clean dining areas, tables, and service stations throughout shifts.
- Trained new servers on restaurant service standards and table side duties.
- Provided exceptional service to high volume of daily customers.
Front counter, food runner/busser
Vicious Biscuit
Charlotte
04.2025 - 08.2025
- Verified guest orders with expediter to ensure accurate and timely service
- Communicated special requests between servers and kitchen staff to enhance guest satisfaction
- Cleared tables and reset dining areas for next guests
- Restocked condiment stations to ensure availability for guests during service., silverware, and beverage station supplies
Insider
Marco's Pizza
Waxhaw
05.2024 - 07.2024
- Prepared pizzas, subs, and sides using Marco's Pizza recipes and standards.
- Took customer orders at counter and over phone with friendly service.
- Operated POS system to enter orders and handle payments accurately.
- Supported team members during rush periods and communicated order updates clearly.
Education
University of North Carolina Wilmington Honors
North Carolina05-2030
High School Diploma -
Marvin Ridge High School
North Carolina 06-2026
Internship -
GLA South Africa Wildlife Conservation
07-2025
Skills
- Leadership
- Collaboration
- Coachable / Receptive to feedback
- Mandarin Chinese (reading, writing, and speaking)
- Customer service and engagement
- Effective time management
- Strong interpersonal skills
LEADERSHIP
- GLA South Africa Wildlife Conservation Internship, 2025-06, 2026-07
- RHA President of Sandpiper, 2026-08, Present
Languages
Chinese (Mandarin)
Professional
Timeline
Host, Busser, Food Runner
Little Mamas
04.2026 - 08.2026
Front counter, food runner/busser
Vicious Biscuit
04.2025 - 08.2025
Prep cook, line cook, counter, server, bartender
The Crust Pizza
07.2024 - 03.2026
Insider
Marco's Pizza
05.2024 - 07.2024
University of North Carolina Wilmington Honors
High School Diploma -
Marvin Ridge High School
Internship -
GLA South Africa Wildlife Conservation