ZACHRY A. LOMELI
La Puente,California
Summary
Reliable and adaptable team player with excellent performance and relationship-building skills. Dedicated professional with successful experience in fast-paced settings, expertise in clerical tasks, and a willingness to learn.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Coach / Recovery Attendant
UFC Gym
07.2024 - Current
- Provide great member service, Private Training, created a positive, high-energy workout for classes (BOXING, HIIT, DUT)
- Assisted in organizing company events, ensuring seamless execution
- Maintain the organization and neat presentation of the fitness floor, Recovery room and training spaces at all times
- Basic record keeping practices and procedures
- Responsible for personally ensuring a positive customer experience, providing details on services and actively promoting gym products, personal training, and services.
- Motivated client to become stronger, more agile, and more effective through training habits and proper nutrition.
Fraud Analyst
BMO
06.2022 - 01.2024
- Streamlined operational efficiency by identifying areas for improvement and proposing actionable solutions
- Effectively managed multiple competing priorities while maintaining focus on delivering exceptional results for clients and the organization
- Consistently maintained strong relationships with clients, ensuring clear communication and timely updates on project progress
- Increased customer satisfaction by providing timely communication on account security issues and resolutions
- Consistently exceeded targets for case resolution times, contributing to overall improvements in departmental efficiency and effectiveness.
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
Lead
AMC Theaters
03.2015 - 12.2019
- Coordinate and coach the theatre crew to effectively perform the essential functions of their positions.
- lead teams and consistently deliver results by effectively utilizing resources.
- Connect with guests, colleagues, and management in a fast-paced environment. Resolve questions, concerns, and issues confidently.
- Worked confidently and consistently met deadlines with minimal supervision.
Barista
STARBUCKS
03.2018 - 01.2019
- Delivers legendary customer service to all customers
- Anticipates customer and store needs by constantly assessing environment and customer cues
- Maintains a composed attitude during periods of high volume or unusual events.
Education
Nutritionist - Certified - undefined
PrecisionNutrition
Personal Training - Certified -
International Sports Sciences Association
Bachelor of Television Film and Media Studies - undefined
California State University, Los Angeles
12.2018
Skills
- Office Suite software
- Customer service
- Attention to details
- Proficient in Google suit
- Complex Problem-Solving
- Event Coordination
- Data entry
- Organizational and time management skills
- Corporate communications
- Verbal and written communication
- Team Development
- Team Training
Certification
- Nutritionist, Precision Nutrition - Current
- Personal Training, CPR/AED certification, Strength and Conditioning, International Sports Sciences Association - Current
Timeline
Coach / Recovery Attendant
UFC Gym
07.2024 - Current
Fraud Analyst
BMO
06.2022 - 01.2024
Barista
STARBUCKS
03.2018 - 01.2019
Lead
AMC Theaters
03.2015 - 12.2019
Nutritionist - Certified - undefined
PrecisionNutrition
Personal Training - Certified -
International Sports Sciences Association
Bachelor of Television Film and Media Studies - undefined
California State University, Los Angeles
- Nutritionist, Precision Nutrition - Current
- Personal Training, CPR/AED certification, Strength and Conditioning, International Sports Sciences Association - Current
Similar Profiles
Christian LibunaoChristian Libunao
Server, Armbar at UFC GYMServer, Armbar at UFC GYM
Michael LeidelmeyerMichael Leidelmeyer
Assistant Operations Manager at UFC GymAssistant Operations Manager at UFC Gym
Esequiel MartinezEsequiel Martinez
Personal Trainer at UFC GYM SunnyvalePersonal Trainer at UFC GYM Sunnyvale