Zaciah Atkinson
Glasgow,MO
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
3
3
years of professional experience
Work History
Server
36&3 Cafe
05.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Cashier
Dollar General
04.2023 - 10.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Helped customers complete purchases, locate items, and join reward programs.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Built relationships with customers to encourage repeat business.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Currently Still A Student In High School, - I Graduate in May of 2025
Glasgow High School
Glasgow, MO, 65254Skills
- Strong Work Ethic
- Cash Handling
- Guest Engagement
- Professional Appearance
- Cleanliness standards
- Food safety understanding
- Order Accuracy
- Supply Restocking
- Table Bussing
- Multitasking
- High Energy and Stamina
- Team Leadership
- Problem-Solving
- Decision-Making
- Organizational Skills
- Work well with others
Timeline
Cashier
Dollar General
04.2023 - 10.2024
Server
36&3 Cafe
05.2021 - Current
Currently Still A Student In High School, - I Graduate in May of 2025
Glasgow High School
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