Zack Beguelin
Summary
Service industry professional with extensive experience in bar operations management and customer service excellence. Proven ability to manage time effectively and multitask in fast-paced environments. Committed to creating a positive atmosphere that enhances customer satisfaction.
Overview
10
10
years of professional experience
Work History
Bartender
The Coeur D'alene Resort
Coeur d'Alene
10.2022 - Current
- Prepared craft cocktails, served guests, and fostered an inviting atmosphere at the bar.
- Delivered outstanding customer service in high-volume resort environment, enhancing guest experience.
- Oversaw bar operations, including liquor ordering, stocking, and maintaining cleanliness, ensuring smooth service flow.
Server
Season's of Coeur d'Alene
Coeur d'Alene
05.2021 - 09.2022
- Delivered food and beverages to guests while ensuring a high quality dining experience.
- Delivered exceptional customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Managed table assignments and prioritized customer needs effectively.
Server Assistant
Sammy's Woodfired Pizza
San Diego
04.2019 - 02.2020
- Cleared and reset tables to maintain dining environment, delivered food to enhance guest experience, and supported kitchen and dining room operations.
- Assisted servers in seating guests, clearing and resetting tables, refilling drinks to ensure guest satisfaction, and delivering food efficiently.
- Assisted servers by delivering food and beverages to tables promptly.
- Maintained cleanliness of dining area and ensured proper table settings.
- Collaborated with kitchen staff to expedite meal preparation and service.
Pizza Delivery
Papa John's
San Diego
11.2017 - 09.2018
- Delivered pizzas promptly and provided friendly customer service, while preparing ingredients and maintaining store cleanliness during downtime.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Server Assistant
WESTROOT Tavern
San Diego
09.2016 - 10.2017
- Delivered food to guests, refilled drinks, and cleared and reset tables.
- Assisted servers by delivering food and beverages efficiently.
- Maintained cleanliness and organization of dining areas and service stations.
- Supported inventory management by restocking supplies as needed.
Education
Bachelor's degree - Business Management
Grand Canyon University
Phoenix, AZ01-2022
Associate Degree - Business
MiraCosta College
Oceanside, CA01-2020
High School Diploma - General Education
Torrey Pines High School
San Diego, CA01-2017
Skills
- Mixology
- Bar operations management
- Hospitality service expertise
- POS systems
- Money handling
- Time management
- Multitasking
- Composure under pressure
- Customer service
- Communication
Timeline
Bartender
The Coeur D'alene Resort
10.2022 - Current
Server
Season's of Coeur d'Alene
05.2021 - 09.2022
Server Assistant
Sammy's Woodfired Pizza
04.2019 - 02.2020
Pizza Delivery
Papa John's
11.2017 - 09.2018
Server Assistant
WESTROOT Tavern
09.2016 - 10.2017
Bachelor's degree - Business Management
Grand Canyon University
Associate Degree - Business
MiraCosta College
High School Diploma - General Education
Torrey Pines High School