Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Zack Glacken

Cincinnati,OH

Summary

Results-oriented Territory Sales Manager with high energy levels and passion for customer service and sales. Polished in increasing sales volume by developing business opportunities and implementing effective sales programs. Critical thinker possessing first-rate multitasking, problem-solving and communication skills. Expertise in reducing turnover and minimizing shrinkage.

Overview

13
13
years of professional experience

Work History

Territory Sales Manager

Mid America Sales & Marketing
04.2022 - Current
  • Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
  • Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Drove team revenue totals by bringing in top sales numbers.
  • Developed sales strategy based on research of consumer buying trends and market conditions
  • Leveraged market knowledge to capitalize on emerging opportunities and maintain consistent growth rate at 25% or higher
  • Carefully analyzed data to determine most effective sales strategies.

Assistant General Manager

THE BROMWELL COMPANY
01.2013 - 04.2022
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Resolved problems promptly to elevate customer approval.
  • Managed team schedule of 16 employees with eye for coverage needs and individual strengths.
  • Mentored and motivated team members to achieve challenging business goals
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability

Receiving Team Lead

QUALITY GOLD, INC
01.2011 - 01.2013
  • Staged, down stacked and transported items pulled off trucks to facilitate immediate use.
  • Adhered to storage plans with proper product placement and organization.
  • Moved loads with correct and safe use of forklifts and pallet jacks.
  • Operated handheld scanners to quickly track movements between trucks, storage and sales floor.
  • Handled day-to-day shipping and receiving overseeing more than 1,000 packages per day
  • Verified shipment contents against paperwork and noted discrepancies
  • Sorted and delivered materials to different work areas and staff

Education

High School Diploma -

William Henry Harrison High School
Harrison, OH
05.2010

Skills

  • Product Demonstration
  • Software Improvements
  • Competitor Tracking
  • Retail Effectiveness
  • Marketing Support
  • Price Structuring
  • Territory Management
  • Verbal and Written Communication
  • CRM Software

Timeline

Territory Sales Manager

Mid America Sales & Marketing
04.2022 - Current

Assistant General Manager

THE BROMWELL COMPANY
01.2013 - 04.2022

Receiving Team Lead

QUALITY GOLD, INC
01.2011 - 01.2013

High School Diploma -

William Henry Harrison High School

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Zack Glacken