Reliable customer service professional with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support team needs.
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Mexican restaurant with a focus on scratch-made food and cocktails.
Maintain inventory and develop standard operating procedures for-200+ seat bar and restaurant.
Set the standard for positive guest interactions in a high stress, high-volume environment.
Managed growth and development of new and existing wholesale accounts
Dispatched and delivered thousands of pounds of coffee every week to customers in Metro Detroit and Washtenaw County
Developed systems for a sales program in it's beginning stages for a rapidly growing small business using Salesforce and Squarespace
Low-Key Bar and Arcade located underneath Bobcat Bonnie's in Ypsilanti
Oversaw opening of a new bar and worked 5 closing shifts per week.-Created and maintained SOPs, recipes, and regular events.-Lead Bartender
Craft beer-focused multi tap and full restaurant.
Educated and excite guests about 100+ beers available.-Serviced a high-volume bar with beer, food and cocktails.
Fourth largest craft brewer in the U.S. and a leader in brewing innovative beers with a positive environmental impact.
Drove and maintained sales of New Belgium beers in Michigan by-building relationships with all parties of the three tier system.
Executed market promotions to bring awareness to New Belgium and-share my love of beer with like-minded customers.