Zack Mills
Sacramento,CA
Overview
10
10
years of professional experience
Work History
General Manager
Canon
Sacramento, CA
03.2024 - 04.2025
- Maintained an environment of hospitality and professionalism in a high-end restaurant.
- Developed positive relationships with customers, vendors, and employees
- Trained employees on duties, policies and procedures.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Prepared staff work schedules and assigned team members to specific duties.
Assistant General Manager
All About Wellness
Sacramento, CA
04.2015 - 03.2023
- Managed and mentored staff to carry out operational directives with high productivity and accuracy.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Motivated and led team members to work together to achieve targets.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Managed team schedules, delegations, and performance evaluations to optimize productivity.
Server
The Waterboy Restaurant
Sacramento, CA
04.2015 - 03.2020
- Stayed informed about daily specials, new menu items, promotions.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided excellent customer service to ensure satisfaction.
Education
Bachelor of Arts - Political Science
San Diego State University
San Diego, CA05-2012
Skills
- Customer service
- Hospitality
- Staff scheduling
- Inventory management
- Team building
- Time management
Timeline
General Manager
Canon
03.2024 - 04.2025
Assistant General Manager
All About Wellness
04.2015 - 03.2023
Server
The Waterboy Restaurant
04.2015 - 03.2020
Bachelor of Arts - Political Science
San Diego State University