Zack Modica
Tampa,FL
Summary
Aspiring Marketing Associate with strong interpersonal and communication skills. Highly motivated, Goal-oriented with a strong creative side, agile, and able to think out of the box. Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
9
9
years of professional experience
Work History
Senior Recruitment Consultant
Phaidon International (DSJ Global)
2022.09 - Current
- Negotiated offers and closed deals to finalize recruitment process and secure best talent.
- Streamlined the interview process for efficiency, resulting in faster hiring decisions.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Provided detailed feedback to both clients and candidates after interviews, facilitating continuous improvement in the recruitment process.
- Billed 200k for the business by December 2023.
- Top Biller in 2023 for my team (DSJ Global).
- In 2023, negotiated and signed agreements with 3 new clients resulting in 100k earned towards the business.
- Mentored junior recruiters to improve their skills in sourcing, interviewing, and relationship-building techniques.
- Contributed to business development efforts by identifying potential new clients within target industries or markets.
- Negotiated competitive compensation packages on behalf of clients and candidates to ensure successful placements.
- Continuously monitored industry trends to stay current on market conditions affecting talent acquisition strategies.
Dealer Service Representative
The Rockport Group
2021.09 - Current
- Handled inquiries regarding deliveries, purchase orders and other customer-facing processes
- Resolved customer issues and escalated complex issues to manager
- Maintained digital records of delivery and receiving information
- Exhibited high energy and professionalism when dealing with clients and staff
- Facilitated inter-departmental communication to effectively provide customer support
- Investigated and resolved accounting, service and delivery concerns.
Customer Administrator Alarm Assistant
Homeland Protective Systems, Inc
2016.12 - 2021.08
- Provide first line support to internal and external customers in fast-paced environment
- Respond to customer requests for products, services and company information
- Track and record expenses and reconciled accounts to maintain accurate, current and compliant financial records
- Perform billing, collection and reporting functions
- Oversee appointment scheduling and coordination for both clients and personnel.
HR Service Center Administrator
TJX Companies
2021.05 - 2021.07
- Entered and maintained departmental records in company database
- Managed bi-weekly payroll employees, as well as insurance matters, workman's compensation and compliance reporting
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel
- Confirmed accurate completion of forms and reports for admission, transfer or discharge of each program participant
- Adapted to workflow changes and implemented continuous process improvements to overcome obstacles.
Lifeguard
Lifetime Athletics
2018.05 - 2018.08
- Monitored safety in pool areas to make sure that members were safe and respectful
- CPR certified.
Baseball Instructor
Frozen Ropes
2015.06 - 2018.08
- Exercised effective communication with members of community and team, acting as liaison and public face for organization
- Created and organized progressive training program for each specific position
- Supervised all activities and reacted accordingly to injuries and emergencies, communicating with proper medical staff in critical situations at moment's notice
- Planned exercise regimens targeting individual needs and enhancing personal results
- Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience and respect for others.
Education
Bachelor of Arts - Communications
University Of Rhode Island
Kingston, RIHigh School Diploma -
Framingham High School
Framingham, MASkills
- Microsoft Word
- Excel
- Power Point
- Staffing Agency Coordination
- Contract Negotiation
- Flexible & Adaptable
- Team collaboration
- Public speaking
- Verbal and written communication
- Organization and Time management
- Data Analysis
- Candidate Sourcing
Timeline
Senior Recruitment Consultant
Phaidon International (DSJ Global)
2022.09 - Current
Dealer Service Representative
The Rockport Group
2021.09 - Current
HR Service Center Administrator
TJX Companies
2021.05 - 2021.07
Lifeguard
Lifetime Athletics
2018.05 - 2018.08
Customer Administrator Alarm Assistant
Homeland Protective Systems, Inc
2016.12 - 2021.08
Baseball Instructor
Frozen Ropes
2015.06 - 2018.08
Bachelor of Arts - Communications
University Of Rhode Island
High School Diploma -
Framingham High School
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