Open To Work
Zack Zackrison
Glendale,CA
Summary
Dynamic product leader with 20+ years in fintech and platform innovation, overseeing $440M in annual revenue and $3.7T in payroll infrastructure. Proven track record of launching market-driven solutions that enhance customer experiences and operational efficiency. Committed to leading teams that prioritize impactful problem-solving in meaningful sectors.
Overview
23
23
years of professional experience
8
8
years of post-secondary education
Work History
VICE PRESIDENT, PRODUCT MANAGEMENT
ADP
Pasadena, CA
08.2022 - Current
- Own the vision, strategy and execution for a portfolio of five products generating $440M+ in annual revenue growing at 9.7% CAGR.
- Led the teams responsible for the cross-cutting financial infrastructure, compliance systems, and risk management engines that power ADP’s entire payroll ecosystem, serving 1M+ clients globally.
- Launched new payments offerings for clients delivering on our comprehensive payments strategy, solving key client pain points and delivering benefits to their employees.
- Grew Wisely cardmembers to 1.8M while delivering best-in-class financial wellness features, reducing fraud by 16%, piloted and scaled EWA, and launched public offering.
- Delivered platform capabilities at scale while modernizing the Financial Crimes and Risk Management product set, supporting 1M+ ADP Payroll clients.
- Coach a team of 28 global product managers, improving engagement scores by 39% through the pandemic and RTO transitions.
- Frequent presenter at ADP client conferences like MOTM, ProSummit, and Velocity.
- Global leader in payroll and HCM, Pasadena, CA
SR. DIRECTOR, PRODUCT MANAGEMENT
ADP
Pasadena, CA
01.2020 - 08.2022
- Drove the vision, strategy and execution for our multi-platform modernization across US Money Movement (USMM), International Money Movement (IMM) and our Financial Crimes and Risk Management (FCRM), the shared infrastructure moving $3.7T annually and generating over $1B in interest on $36B of protected client funds.
- Future-proofed the core USMM platform with key infrastructure upgrades and a migration out of our datacenter to the cloud, enabling scalability and AI-readiness, while launching new payments products.
- Built enterprise-leading resilience with our IMM seamless failover capabilities enabling production operation from disaster recovery sites.
- Generated 40% operational efficiency gains through customer-centered platform innovations serving global operations teams.
- Global leader in payroll and HCM, Pasadena, CA
DIRECTOR, PRODUCT MANAGEMENT
Entertainment Partners (EP)
Burbank, CA
05.2015 - 01.2020
- At EP, Hollywood’s premier payroll and production partner, revitalized and overhauled the technology supporting Central Casting, replacing the decades-old core background actor casting platform with mobile apps and self-service tools for the talent and digital casting boards for the Casting Directors.
- Achieved 15% revenue growth while reducing labor costs and improving scene quality.
- Wrangled consensus through data and hypothesis-driven experimentation.
- Taught design principles to the product governance council to balance the needs of talent and casting directors and fuel innovation across the two-sided marketplace.
- Launched an Innovation Catalysts program and drove employee engagement.
- Production management solutions, Burbank, CA
PRESIDENT
Fizber.com
Ladera Ranch, CA
04.2014 - 05.2015
- Led an early stage startup, hired operation teams and established infrastructure to scale up, while growing monthly revenue 20x YoY.
- Used product design and delivery to delight customers.
- Added over 20k listings using traditional and guerrilla-marketing customer acquisition.
- Real estate startup, Ladera Ranch, CA
SR. MANAGER, PRODUCT MANAGEMENT, MARKETING & INNOVATION
Mitchell International
San Diego, CA
09.2011 - 04.2014
- Hand-picked from the Internal Consulting Group to lead the growth of the largest product in Auto Casualty Solutions.
- Established 3-5 year vision and roadmap, realigned marketing materials, built a team and prioritized customer problems to solve.
- Grew revenue 11% to $47M.
- Drove division and corporate innovation initiatives for growth and improved engagement.
- Led the successful integration of an acquired company and developed year-one strategies for the new business unit.
- Replaced toxic culture with a no-fear culture of achievement.
- Tackled significant strategic projects across the company; advised the CTO and VP of HR.
- P&C claims management solutions, San Diego, CA
PROCESS AND OPERATIONS IMPROVEMENT INTERN
The Walt Disney Studios
Burbank, USA
06.2010 - 08.2010
- Built effective relationships quickly in a complex culture.
- Assimilated deep technical and industry knowledge adeptly.
- Produced workflows and data to support mission-critical supplier negotiations and internal process improvement recommendations for the global ops team.
- Worldwide Post Production Group, Burbank, CA
MARKETING MANAGER, New Business Initiatives
Intuit
San Diego, CA
08.2008 - 08.2009
- Led new initiatives pipeline development and launched high potential ideas to market. Directed employee innovation programs that encouraged employees to allocate 10% of their time to employee-initiated growth projects. Coached teams from concept to market.
- Developed and managed a series of events to help employee-initiated growth projects move from concept to launch, through a series of rapid experimentation and customer feedback. Results: 45% employee participation, 154 ideas submitted, 19 prototypes created, 3 products to market. Shaped innovation strategy.
- Launched TurboTax FAFSA from concept to v1 in less than 4 months to help students and families access Federal Student Aid. Led cross-functional team to set strategy and deliver product. Planned and executed hypothesis driven tests to validate consumer marketing strategies to meet future business revenue targets.
ASSOCIATE MARKETING MANAGER, Quicken Services
Intuit
Mountain View, CA
09.2006 - 08.2008
- Delivered over $30 million in revenue by managing Quicken related offerings and third party relationships.
- Defined and executed product and marketing strategies to grow the Quicken services: increased Quicken Online Backup revenue 62% year over year; led the re-launch of the Quicken Rewards Visa and grew accounts 15% year over year.
- Led marketing programs and cross-functional teams to meet business revenue, unit and profitability targets. Managed joint product roadmaps with partners and internal teams.
ASSOCIATE, Rotational Development Program
Intuit
Mountain View, USA
09.2004 - 09.2006
- Led projects with increasing levels of responsibility and independence during rotations in Technical Support, Marketing, Operations and Product Management throughout the QuickBooks organization. Classically trained in product management and user-centered innovation and design.
• Organized and conducted “Follow me Home” research to understand QuickBooks customers’ needs.
• Honed excellent communication and presentation skills. Selected to co-present with Scott Cook (Intuit founder) and Brad Smith (Intuit CEO) in keynote speaking engagements regarding Web 2.0 technologies and trends.
FOUNDER & USED CAR SALESMAN
ZZ Motors
Provo, USA
05.2003 - 06.2004
- Analyzed market trends and selected cars to maximize sales opportunities.
- Developed used car model that improved sales strategy in Provo, UT
Education
MASTER’S DEGREE - Business Administration
Harvard
Boston, MA 08.2009 - 05.2011
BACHELOR OF SCIENCE - Business Management, Marketing
Brigham Young University
Provo, UT 09.1998 - 06.2004
Skills
- Product Strategy & Vision
- Roadmap Prioritization
- Platform Product Management
- Customer-Driven Discovery
- 0 to 1 and At-Scale
- Product Innovation
- Process Optimization
- Fintech & Payments
- Driving Consensus
- Cross-Functional Leadership
- Building Strong Teams
- Coaching & Mentorship
- Innovation Culture
- Systems Thinking
Extra
Fluent in Tahitian, Fluent in French
Patent Awarded: Remotely Authenticating using a Mobile Device, US 8443425 B1,
Service:
- Assistant Scout Master, Troop 288,
- Volunteer, Acencia, Emergency Shelter, Lifting People out of Homelessness, Meal Preparation, Food Bank
Innovation Skills
- Follow Me Homes
- Jobs to Be Done Framework
- Design for Delight
- Idea Jam Facilitation
- UX Research
- Journey Mapping
- Customer Interviews
- Toyota Production System
Work Preference
Job Search Status
Open to workWork Type
Full TimeContract WorkLocation Preference
HybridRemoteSalary Range
$45000/yr - $200000/yrTimeline
VICE PRESIDENT, PRODUCT MANAGEMENT
ADP
08.2022 - Current
SR. DIRECTOR, PRODUCT MANAGEMENT
ADP
01.2020 - 08.2022
DIRECTOR, PRODUCT MANAGEMENT
Entertainment Partners (EP)
05.2015 - 01.2020
PRESIDENT
Fizber.com
04.2014 - 05.2015
SR. MANAGER, PRODUCT MANAGEMENT, MARKETING & INNOVATION
Mitchell International
09.2011 - 04.2014
PROCESS AND OPERATIONS IMPROVEMENT INTERN
The Walt Disney Studios
06.2010 - 08.2010
MASTER’S DEGREE - Business Administration
Harvard
08.2009 - 05.2011
MARKETING MANAGER, New Business Initiatives
Intuit
08.2008 - 08.2009
ASSOCIATE MARKETING MANAGER, Quicken Services
Intuit
09.2006 - 08.2008
ASSOCIATE, Rotational Development Program
Intuit
09.2004 - 09.2006
FOUNDER & USED CAR SALESMAN
ZZ Motors
05.2003 - 06.2004
BACHELOR OF SCIENCE - Business Management, Marketing
Brigham Young University
09.1998 - 06.2004