Summary
Overview
Work History
Education
Skills
Timeline
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Zackary Frein

Palm Bay,FL

Summary

Results-oriented Senior Account Executive with 8 years in the HVAC and Refrigeration industry. Committed with demonstrated success in sales, customer relations and prospecting. Ambitious and dedicated leader with experience training and mentoring new team members.

Overview

14
14
years of professional experience

Work History

Senior Account Executive

Nextech NA
10.2020 - Current
  • Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
  • Established customer relationships, interfacing with representatives and collaborating to achieve mutually beneficial results.
  • Brought in over $43M in revenue while managing multiple high-profile accounts.
  • Managed and mentored team of account managers.
  • Motivated team members to meet and exceed sales targets.
  • Prepared documentation, finalized sales and maintained records.

Regional Service Manager

Nextech NA
10.2015 - 10.2020
  • Established and maintained relationships with regional customers, vendors and contractors.
  • Planned and implemented strategies for improving customer service and satisfaction across region.
  • Collaborated with regional sales teams to identify and meet customer needs.
  • Implemented and enforced regional service quality assurance processes.
  • Managed team of twenty-eight technicians and multiple dispatchers to coordinate service.
  • Confirmed compliance with local, state and federal regulations at all times.
  • Coordinated regional service technician training and development.

Inventory Manager

Staples
09.2009 - 10.2015
  • Created and updated regular inventory reports and records.
  • Analyzed inventory data to identify and address stock discrepancies.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Maintained sufficient inventory levels to meet customer demands at all times.
  • Participated in regular cycle counts to confirm accuracy of inventory records.
  • Monitored inventory levels to confirm compliance with company policy.

Education

Associate of Applied Science - Computer Science

Eastern Florida State College
Cocoa, FL

Skills

  • Account Management
  • Flexible Schedule
  • Deadline Management
  • Business Plan Execution
  • Team Collaboration
  • Data Analysis
  • Project Management
  • Customer Service

Timeline

Senior Account Executive

Nextech NA
10.2020 - Current

Regional Service Manager

Nextech NA
10.2015 - 10.2020

Inventory Manager

Staples
09.2009 - 10.2015

Associate of Applied Science - Computer Science

Eastern Florida State College

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