Zackary Gibbs
Phenix City,AL
Summary
Customer-focused professional with experience in the restaurant industry. Skilled in multitasking, communication, and providing exceptional service. Proven ability to upsell, resolve issues, and work collaboratively with team members. Cultivates productive working relationships and instills confidence and trust.
Overview
3
3
years of professional experience
Work History
Server
Texas Roadhouse
Springfield
12.2023 - 05.2024
- Welcomed and seated guests, took and delivered orders accurately
- Provided attentive service, resolved complaints, and handled payments
- Maintained a clean dining area, followed health and safety regulations
- Suggested additional items to enhance guest experience and increase sales.
Server
Metro Diner
Columbus
12.2022 - 07.2023
- Greeted guests, took accurate food and drink orders
- Ensured timely delivery of food and beverages
- Addressed customer inquiries and resolved complaints efficiently
- Assisted with cleaning and organizing the dining area.
Head Food Runner and Server
T-Bones Steakhouse and Grill
Phenix City
12.2020 - 03.2022
- Delivered food orders to guest tables and met table needs
- Answered guests' inquiries about menu items and preparation methods
- Assisted servers and bussers to contribute to team goals.
Education
Bachelor of Science in Business Administration and Management -
Chattahoochee Valley Community College
12.2024
High School Diploma -
Central High School
05.2022
Took Care of Family & Focused On College
Additional Information
Between July 2023 And December 2023Skills
- Customer Service
- Communication
- Multitasking
- Teamwork
- Problem-Solving
- Upselling
- Adaptability
- POS operation
Timeline
Server
Texas Roadhouse
12.2023 - 05.2024
Server
Metro Diner
12.2022 - 07.2023
Head Food Runner and Server
T-Bones Steakhouse and Grill
12.2020 - 03.2022
Bachelor of Science in Business Administration and Management -
Chattahoochee Valley Community College
High School Diploma -
Central High School
Took Care of Family & Focused On College
Additional Information
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