Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Work Availability
Work Preference
Quote
Interests
Timeline
CustomerServiceRepresentative
Zackary Erland

Zackary Erland

Queen Creek,AZ

Summary

My name is Zackary Thomas Erland. I am currently a highschool Junior attending classes at American Leadership Academy Applied Technologies. As the Vice President for my schools National Honors Society, a National Technical Honors Society Scholar, and a Captain in my school's National Defense Corps, I have learned the role of leadership in and out. I also have experience handling customers in multiple environments; when volunteering, working at the Slick City Action Park Cafe and Sales Counter.

Overview

1
1
Certification

Work History

Team Member

Slick City Action Park
01.2025 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.

Education

High School Diploma -

American Leadership Academy Applied Technologies
Mesa
05-2026

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Cash handling
  • Cleaning
  • Leadership qualities
  • Computer skills
  • Sales expertise
  • Willingness to learn
  • POS systems

Accomplishments

  • Achieved a clean workspace through effectively helping with the listing of inventory, and cleaning .
  • Documented and resolved Inventory Orders which led to more necessary products.
  • Achieved a positive customer experience by communicating about shared interests and opinions.

Certification

  • Cisco Certified
  • Food Handlers Permit
  • Dell Tech Direct (In Process)
  • COMP TIA+ (In Progress)
  • CPR Certification (In Progress)

Languages

English
Native or Bilingual
American Sign Language
Limited Working
Japanese
Elementary

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Part TimeInternship

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceFlexible work hoursPersonal development programsHealthcare benefitsPaid sick leave401k match

Quote

You learn to speak by speaking, to study by studying, to run by running, to work by working; in just the same way, you learn to love by loving.
Saint Francis de Sales

Interests

East Asian Languages and Cultures

Computer Building and Science

Cyber Security

Music

Video Games

Business Tactics

Philosophy

Timeline

Team Member

Slick City Action Park
01.2025 - Current

High School Diploma -

American Leadership Academy Applied Technologies
Zackary Erland