Zackery Perry
Lawrenceville,GA
Summary
Proven track record of delivering exceptional customer service and thriving in fast-paced environments.
Results-driven sales agent dedicated to utilizing expertise to drive business growth and surpass sales targets. Extensive background as a human resource specialist, consistently improving operations and resolving challenges. Highly skilled in cultivating long-term relationships with key stakeholders, customers, and team members to advance company objectives. Eager to apply training and experience in tackling new professional
opportunities.
Overview
10
10
years of professional experience
Work History
Human Resource Specialist
Army National Guard
Augusta, GA
02.2017 - 02.2023
- Developed project plans that included timelines, milestones, and resource allocation to ensure successful project completion
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
Customer Service Representative
Nissan Litha Springs
Litha Springs
02.2022 - 09.2022
- Utilized problem-solving skills to diagnose and resolve automotive issues
- Provided excellent customer service, ensuring customer satisfaction and repeat business
- Developed customer service scripts that improved customer service representatives' ability to handle customer inquiries.
Undergraduate Research Assistant
University of Alabama at Birmingham
08.2013 - 08.2018
- Assisted in the development of laboratory experiments, resulting in successful results
- Coordinated a team of research assistants to ensure timely completion of research tasks
- Conducted a comprehensive literature review of relevant studies, resulting in a better understanding of the research problem.
Education
M.D. - Cyber Security
Clark Atlanta
Atlanta, GA08-2025
Bachelors of Science - Chemistry
University of Alabama at Birmingham
12.2018
Skills
- Human Resource Software
- Microsoft Office Suite
- Python
- Customer Relations
- Training and mentoring
- Training development
- HR policies and procedures
- Employee Relations
- Compensation and benefits
- Confidential Document Contro
Timeline
Customer Service Representative
Nissan Litha Springs
02.2022 - 09.2022
Human Resource Specialist
Army National Guard
02.2017 - 02.2023
Undergraduate Research Assistant
University of Alabama at Birmingham
08.2013 - 08.2018
M.D. - Cyber Security
Clark Atlanta
Bachelors of Science - Chemistry
University of Alabama at Birmingham
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