Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zackery Primiano

Warren,RI

Summary

I have filled multiple roles through call centers, sales agencies, and business alike. I understand what is needed to both help and enhance the customer experience. Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business, and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.

Overview

5
5
years of professional experience

Work History

Sales Agent

Paramount Placement
Rehoboth, MA
01.2021 - Current
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Developed and delivered engaging sales presentations to convey product benefits.

Customer Service Representative

Ascensus
Smithfield, MA
02.2018 - 12.2019
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.

Business Banking Specialist

Santander Bank
Swansea , MA
02.2016 - 07.2018
  • Developed and implemented marketing and business plans.
  • Met with customers to assess needs and propose customized solutions.
  • Developed software and application tools to assist investors in portfolio construction, profit and loss projections and performance tracking.
  • Structured and finalized secured and unsecured loans.

Education

High School Diploma -

Mount Hope Highschool
General Eduacation
06.2015

Skills

  • Product demonstrations
  • Network development
  • Account servicing
  • Lead prospecting
  • Sales Strategies
  • Business Development
  • Account acquisition and retention
  • Making offers
  • Lead Generation
  • Customer assistance
  • Demonstrating products

Timeline

Sales Agent

Paramount Placement
01.2021 - Current

Customer Service Representative

Ascensus
02.2018 - 12.2019

Business Banking Specialist

Santander Bank
02.2016 - 07.2018

High School Diploma -

Mount Hope Highschool
Zackery Primiano