Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zackery Roberts

Goldendale,WA

Summary

Driven and dependable, excelled in diverse roles from Pizza Maker at Pets Pizza to Housekeeper at Quality Inn Hotel, showcasing strong customer service and attention to detail. Mastered inventory management and sanitation practices, enhancing workplace efficiency and safety. Proven track record in teamwork and collaboration, significantly contributing to positive customer experiences and operational excellence.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Pizza Maker

Pets Pizza
08.2024 - Current
  • Used pizza cutter to slice pizzas according to size and customer specifications.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
  • Monitored and maintained clean working areas and cooking surfaces.

Crew Member

McDonald's
04.2021 - 05.2024
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Trained new team members on procedures, customer service, and sales techniques.1
  • Prepared products following restaurant, health, and safety standards and procedures.`

Housekeeper

Quality Inn Hotel
01.2013 - 03.2021
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Verified cleanliness and organization of storage areas and carts.
  • Worked on cleaning team to service hotels, offices, and other commercial buildings.
  • Adhered to professional house cleaning checklist.
  • Dusted picture frames and wall hangings with cloth.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.

Box Boy

Holcomb's Sentry Market
01.2012 - 08.2013
  • Disassembled boxes based on manufacturer and quality as determined through visual inspection process
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Stocked shelves to match planogram images and instructions.
  • Interacted with guests in friendly and knowledgeable way.

Painter

Coker Crane
06.2011 - 09.2011
  • Worked holidays and weekends depending on shifting needs of project.
  • Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
  • Operated power sprayers and hand tools to prepare and paint large areas.
  • Painted surfaces using brushes, spray guns, and paint rollers.

Education

High School Diploma -

Goldendale High School
Goldendale, WA
06.2015

Skills

  • Customer Service
  • Inventory Management
  • Recipe Adherence
  • Food Safety
  • Portion Control
  • Safe Food Handling
  • Attention to Detail
  • Sanitation Practices
  • Temperature Control
  • Teamwork and Collaboration
  • Dependable and Responsible
  • ServSafe Certification

Certification

food handlers card

Timeline

Pizza Maker

Pets Pizza
08.2024 - Current

Crew Member

McDonald's
04.2021 - 05.2024

Housekeeper

Quality Inn Hotel
01.2013 - 03.2021

Box Boy

Holcomb's Sentry Market
01.2012 - 08.2013

Painter

Coker Crane
06.2011 - 09.2011

High School Diploma -

Goldendale High School

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Zackery Roberts