Zackery Shivers

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.

• Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
• Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
• Managed inventory control, cash control, and store opening and closing procedures.
• Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Maintained safe working environment by enforcing adherence to safety and security protocols.
• Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
• Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
• Kept orderly and accurate accounting records by monitoring sales documentation.
• Established strong vendor relationships for timely delivery of products and seamless order processing, ensuring customer satisfaction.
• Implemented store policies and procedures to remain compliant with corporate guidelines.
• Implemented visual merchandising techniques to attract customers and drive sales, leading to improved store performance.
• Ensured compliance with company policies and local regulations by regularly updating staff on changes or new requirements.
• Streamlined store operations by delegating tasks efficiently to team members and monitoring progress regularly.

• Managed sensitive information, ensuring proper handling and dissemination of classified materials.
• Cultivated teamwork within the platoon through shared responsibilities and mutual support during challenging training events.
• Maintained high levels of physical fitness to meet the demands of extended field operations.
• Ensured the safety of personnel by adhering to proper safety protocols during both training exercises and operational activities.
• Optimized decision-making processes under pressure through consistent application of effective problem-solving strategies.
• Supported troop movements, providing real-time updates on terrain and obstacles for optimal navigation.
• Increased mission success rates with detailed route planning and risk assessments.
• Developed strong communication skills through regular reporting to command on mission progress and findings.
• Improved team efficiency by conducting reconnaissance missions and gathering critical intelligence data.
• Enhanced unit readiness by conducting regular vehicle maintenance and inspections.
• Operated various weapon systems proficiently, ensuring accurate engagement of targets during live-fire exercises.
• Conducted thorough after-action reviews to identify areas for improvement in future missions.
• Contributed to successful missions by utilizing advanced technologies for surveillance and target acquisition.
• Served as subject matter expert in mounted and dismounted reconnaissance operations for platoon leadership development.
• Promoted a positive work environment by consistently demonstrating professionalism, dedication, and respect for fellow soldiers.
• Enhanced overall situational awareness through diligent observation during patrols or fixed-site security operations.
• Handled ammunition safely, minimizing risk to fellow crew members and weapon systems.
• Engaged in reconnaissance, security, and search operations.
• Verified inventory computations by comparing to physical counts of stock, investigating discrepancies and errors.
• Compiled details on activity, location, and size of enemy forces.
• Developed, resourced, and executed squad's various strength and training strategies to improve mission readiness in tactical fields.

• Supported yard operations with the proper use of tools, machinery, and equipment following safety protocols.
• Operated forklift and power washer to complete assigned yard tasks.
• Conducted general clean up of entire yard and facilities to maintain safe working environment.
• Maintained clean and organized work environment, promoting a safe and efficient workspace for all employees.
• Stacked, loaded and unloaded materials to and from pallets, racks, and shelves.
• Performed safety checks and routine maintenance on equipment, fostering safe operations.
• Enhanced yard organization by implementing efficient space management techniques.
• Contributed to a positive company image by maintaining a professional demeanor and providing exceptional customer service at all times.
• Managed waste disposal responsibly by adhering to environmental guidelines and company policies on recycling or repurposing materials when possible.
• Reduced equipment downtime by performing regular maintenance and repairs.
• Performed general maintenance and service work to maintain Type yard.
• Developed strong working relationships with colleagues, fostering a positive team dynamic that led to increased productivity levels.
• Monitored storage containers throughout site and disposed of waste material.

• Properly loaded and unloaded materials in and out of machines.
• Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
• Inspected finished parts by checking for defects to meet quality standards.
• Increased product quality by adhering to strict tolerances and carefully monitoring machining processes.
• Monitored machines during operation to make adjustments when necessary and produce quality parts.
• Maintained tight tolerances with design specifications.
• Input instructions to program CNC machines to control machine movement and produce parts to specification.
• Manually set up machinery, lathes, and grinders.
• Learned and followed safety procedures to keep machines operated safely and prevent accidents.

Cut Firewood for Customer during the fall and shoveled snow during the winter for work during highschool.

Built and Maintained large decorative ponds for businesses and residential areas. Customer interaction was handled by owner.