CRM
Hi, I’m
Zack Onalaja
Sales Representative (B2B Or B2C)
Lagos
Summary
Results-driven Sales Representative with extensive experience managing full sales cycles, from lead generation to closing. Proven expertise in qualifying leads, building lasting customer relationships, and exceeding sales targets. Skilled in outbound sales and cold calling, with a strong ability to identify client needs and deliver tailored solutions. Adept at managing bookings, payment schedules, and technical processes to ensure seamless customer experiences. Known for consistently meeting weekly and monthly sales goals while driving revenue growth. Eager to leverage sales expertise in a dynamic role to contribute to team success and client satisfaction.
Overview
8
years of professional experience
11
years of post-secondary education
3
Languages
Work History
SharedEasy
Sales Representative
06.2022 - Current
Job overview
- Managed full sales cycles from inquiry to payment, ensuring smooth transactions and high customer satisfaction.
- Published new property listings online to increase visibility and generate inquiries.
- Oversaw resident bookings and payments, including maintaining recurring payment schedules.
- Conducted regular outreach through phone calls to potential and existing customers, driving occupancy and revenue.
- Achieved weekly and monthly sales targets, contributing to the company's overall performance goals.
- Assisted with additional sales and customer support tasks, as directed by the supervisor, to support team objectives.
OrderOut
Customer Support Specialist
02.2022 - 08.2022
Job overview
- Assisted restaurants in setting up the OrderOut application, which integrates the Clover system with their printers.
- Provided technical support by troubleshooting printer connectivity and system setup issues.
- Managed inbound and outbound calls to guide clients through the setup process, ensuring timely completion.
- Offered personalized support to help clients navigate any challenges during the onboarding and installation stages.
- Ensured client satisfaction by delivering clear instructions and resolving technical concerns.
Insurance Supermarket Inc
Customer Service Representative
07.2020 - 02.2022
Job overview
- Acted as an intermediary between clients and qualified insurance advisors.
- Screened and qualified leads to assess their suitability for various insurance products.
- Transferred qualified leads to insurance advisors for further consultation and sales closure.
- Ensured a smooth handover and maintained a high level of client satisfaction throughout the process.
- Provided information and answered initial inquiries about insurance services, ensuring a positive client experience.
Atlasiko Rendering Company
Sales Representative
06.2016 - 04.2020
Job overview
- Managed inbound and outbound sales calls, acting as a liaison between clients and 3D artists.
- Cold-called companies in need of 3D rendering services, identified potential leads, and built relationships.
- Collected and organized client materials required for the 3D rendering process, ensuring all specifications were met.
- Guided clients through each stage of the rendering process, providing clear communication and support from initial inquiry to project completion.
- Maintained strong client relationships to secure repeat business and referrals.
Education
Vinnytsia National Pirogov Medical UniversityVinnytsia, Ukraine
Doctor of Medicine M.D
09.2015 - 06.2022
Apostolic Faith Secondary SchoolLagos, Nigeria
High School Diploma
09.2010 - 07.2014
Skills
Full Sales Cycle Management
Timeline
Sales Representative
SharedEasy
06.2022 - Current
Customer Support Specialist
OrderOut
02.2022 - 08.2022
Customer Service Representative
Insurance Supermarket Inc
07.2020 - 02.2022
Sales Representative
Atlasiko Rendering Company
06.2016 - 04.2020
Vinnytsia National Pirogov Medical University
Doctor of Medicine M.D
09.2015 - 06.2022
Apostolic Faith Secondary School
High School Diploma
09.2010 - 07.2014
Software
Slack
MS office Suite
Google workspace
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