Zacky Malal

• Managed a large caseload of personal injury claims, from car accidents to slip and fall cases.
• Negotiated settlements with opposing counsel or insurance companies to ensure maximum compensation for our clients.
• Organized and maintained accurate client files in accordance with state laws.
• Provided regular updates to clients regarding their case status and any new developments.
• Conducted thorough investigations into the facts of each case to determine liability issues.
• Interviewed witnesses, obtained statements from experts, reviewed medical records and gathered evidence as needed.
• Collaborated with other professionals such as investigators, medical experts, and specialists when necessary.

Keyes Hyundai/ Sep 2014 to Aug 2017

Woodland Hills, CA

• Assisted customers in making informed decisions about the cars they were interested in purchasing, averaging 15 sales per month with Mercedes, and 22 sales per month with Hyundai.
• Performed data entry tasks into dealer management software programs such as Dealer Socket or CDK systems.
• Developed relationships with customers to promote repeat business opportunities.
• Responded to internet inquiries from potential customers via email and telephone.
• Negotiated prices with prospective buyers while adhering to company standards.
• Showcased vehicle features and took customers on test drives in local area.
• Inspected vehicles for damages prior to customer delivery.