Summary
Overview
Work History
Education
Skills
Accomplishments
Accomplishments
Programs Familiar With
Timeline
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Zachary Peterson

Fort Worth

Summary

Dynamic Account Executive with MSC Industrial Supply, recognized for exceptional client retention and effective communication. Achieved #2 ranking in sales during the first year by growing existing accounts, staying consistent with customers, and growing my territory. My ability to give guests a great experience while bartending and serving is also something i take great pride in.

Overview

4
4
years of professional experience

Work History

Bartender

Chili's Bar and Grill
04.2025 - Current
  • Crafted innovative cocktails using fresh ingredients to enhance customer satisfaction.
  • Managed bar inventory and supplies, ensuring efficient stock levels for operations.
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Account Executive

MSC Industrial Supply
07.2023 - 04.2025
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Placed #2 in the company rankings for my role during my first year of employment.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.

Server

Chili's Bar and Grill
10.2021 - 06.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Delivered exceptional customer service by promptly addressing inquiries and resolving issues.
  • Maintained knowledge of menu items, specials, and promotions to enhance guest experience.

Education

Bachelor of Science - Sociology

University of North Texas
12-2021

Skills

  • Account management
  • Sales forecasting
  • Client retention
  • Market analysis
  • Presentation skills
  • Effective communication
  • Problem resolution
  • Engaging personality

Accomplishments

    - I graduated with the title of Cum Laude with a 3.5 GPA

Accomplishments

    - Grew my sales territory enough in my first year to earn my way in to the honors list at MSC, Sid's Club

Programs Familiar With

- Proficient in navigating and utilizing Salesforce

- Familiar and adept with Microsoft Excel, as well as other microsoft programs

- Worked daily with Ordernet, ASI, and AS/400 ordering programs to fulfill customer needs

- Quick and eager learning new programs and working with technology

Timeline

Bartender

Chili's Bar and Grill
04.2025 - Current

Account Executive

MSC Industrial Supply
07.2023 - 04.2025

Server

Chili's Bar and Grill
10.2021 - 06.2023

Bachelor of Science - Sociology

University of North Texas