Zada Freeman
Jacksonville
Summary
Proactive professional with a strong foundation in patient care and administrative support. Committed to optimizing scheduling efficiency and ensuring compliance with industry standards, ready to drive positive impacts in healthcare environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Assistant/Scheduling Coordinator
Osprey Village
2023.07 - Current
- Coordinated scheduling for nurses and CNAs, ensuring optimal resource allocation and workflow efficiency.
- Worked with manager and supervisor to plan and coordinate schedules.
- Communicated scheduling changes to staff members, to minimize errors.
- Enhanced scheduling efficiency by implementing automated systems and optimizing coordination processes.
- Managed office supplies inventory, optimizing cost efficiency and availability.
Medication Technician
Osprey Village
2021.10 - Current
- Administer medications accurately to residents following established protocols and guidelines.
- Monitor residents' responses to medications, reporting any adverse effects promptly.
- Trained and mentored new staff on medication administration procedures and safety practices.
- Collaborated with nursing staff to coordinate medication schedules for optimal patient outcomes.
Certified Nursing Assistant
Osprey Village
2020.01 - Current
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Monitored patient progress and reported changes to nursing staff, facilitating timely interventions.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
Patient Care Technician
UF Health
2025.03 - 2025.05
- Monitored vital signs and reported changes to nursing staff, ensuring timely patient care.
- Assisted with daily living activities, promoting patient independence and comfort.
- Prepared and maintained accurate patient records using electronic health record systems.
- Collaborated with interdisciplinary teams to develop personalized care plans for patients.
Certified Nursing Assistant
Baptist Health
2020.08 - 2020.11
- Collaborated with nurses and other healthcare professionals to develop and implement care plans.
- Worked the front lines of COVID to care for patients in the ER.
- Monitored vital signs and reported any changes in condition to healthcare teams.
- Maintained a clean and safe environment for patients, ensuring their comfort and well-being.
Education
Associate of Science - Nursing
Florida State College At Jacksonville
Jacksonville, FL2027-05
Associate of Arts -
Florida State College At Jacksonville
Jacksonville, FL2025-07
High School Diploma -
Fernandina Beach High School
Fernandina Beach, FL2020-06
Skills
- Customer service
- Administrative support
- Time management
- Critical thinking
- Patient care
- Vital signs monitoring
- HIPAA compliance
- Medication administration
- Multitasking and organization
- Patient advocacy
Certification
- CNA - Certified Nurse Assistant
- CMT - Certified Medication Technician
- Basic Life Support
Timeline
Patient Care Technician
UF Health
2025.03 - 2025.05
Administrative Assistant/Scheduling Coordinator
Osprey Village
2023.07 - Current
Medication Technician
Osprey Village
2021.10 - Current
Certified Nursing Assistant
Baptist Health
2020.08 - 2020.11
Certified Nursing Assistant
Osprey Village
2020.01 - Current
Associate of Science - Nursing
Florida State College At Jacksonville
Associate of Arts -
Florida State College At Jacksonville
High School Diploma -
Fernandina Beach High School