Zadie Taylor

• Inbound Stow trained

• Problem solve trained

• Damageland trained

• Outbound Pack - AFE trained

• ICQA trained (All 3 departments)

• ISS trained

• Experience using all MS packages, such as Word, Excel, and Powerpoint

• Supported inbound with problem solve, vendor defect tracking

collections.

• Provided critical information to resolve defects that are impacting customers and our secondary customers.

• Experienced at submitting and resolving Trouble Tickets within their

corresponding SLA.

• Thoroughly investigated products to ensure they are truly destroys.

• Maintain and occasionally update date lot and pending - research reports.

• Contribute any ISS problem solvers throughout inbound.

• Trained problem solvers for all of ISS department.

• Partnered with problem solvers and peers to eliminate handing off backlog.

• Unpacking and inspecting inventory for any damages or defects.

• Collaborate with vendors to correct any inventory and was received or relabeled incorrectly

• Used ticketing systems to manage and process support actions and requests.

• Can work as Indirect Water spider if department needed support.

• Scheduled streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 10+ new employees every week

• Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates

• Adhered to federal and state guidelines and managed payroll and benefits for over 80+ employees.

• Devised hiring and recruitment policies for 20-25 client companies

• Supported, maintained , and reviewed payroll processing systems to ensure timely and accurate processing of payroll to obtain information quickly

• Skilled in building strong relationships with hiring managers to understand their staffing needs and culture.

• Charted people in as they enter hospital premises, and inform them of what they cannot carry inside

• Use equipment such as metal detectors in order to ensure that no unauthorized material is being carried

• Patrolled buildings and grounds to ensure constant safety

• Responded to security emergencies in a rapid manner

• Received and checked hospital deliveries in order to ensure that they are safe to be sent inside

• Evaluated any unauthorized personnel for questioning purposes

• Ensured that all security tasks and incidents are properly and timely logged

• Counted inventory, verified on hands were correct

• Provided reasoning for shrinkage and recurring data

• Mix and adjusted customers paint as well as provided essential information to complete DIY projects

• Ensured the department was neat, clean and safe for customers as well as all inventory stocked to guarantee store efficiency

• Assisting contractors with selecting and ordering supplies for job-site use

• Answer inbound telephone calls from customers and contractors regarding home service warranty contracts, the store, and its merchandise

• Managed 30+ LOWE's Pro account in my department

• Assisted customers in specialized flooring and window materials

• Provided on-the-job training to newly hired workers and team members

• Receive and distribute domestic products

• Create barcode labels using item numbers, scan and apply labels into warehouse computer system, and scan packages for UPS invoicing

• Collaborated with other departments to optimize production workflow

• Load, unload, or move a variety of products by hand, pallet jack, sit-down forklift, and/or sit-down box clamp

• Preparing special orders, party platters, and everyday quick meals

• Collaborated with bakers to take detailed customized cake orders for complete customer satisfaction

• Consistently filling, managing, and rotating products in display based on BBD

• Specialized knowledge in operating cash registers, meat and cheese slicers, walk-in oven, fryers, bread slicers, cutting tools, scale and other deli equipment

• Assist any customers that look troublesome to help solve or answer any questions that will make their shopping experience easier