Zafir Hussain
Austin
Summary
Personable and motivated with natural talent for building rapport and understanding customer needs. Possesses solid knowledge of automotive features and financing options, along with strong negotiation and communication skills. Aiming to drive sales and provide exceptional customer satisfaction through tailored automotive solutions.
Overview
1
1
year of professional experience
Work History
Product Specialist
Kia of South Austin - Group1 Automotive
08.2024 - 03.2025
- Worked for a Fortune 300 Corporation
- Maximized Gross and Volume
- Creating Lifelong relationships with customers and colleagues
- Representing the Kia Brand and Reputation
- Enquired vast product knowledge
- Maintained Elite Level CSI for the Brand
- Assisted with technical demonstrations to showcase functionality.
- Trained and provided coaching to junior team members.
- Continually expanded knowledge of Kia product line.
- Researched product's technical specifications and accurately communicated information.
Pre-Owned Sales Consultant
South Austin Nissan
11.2023 - 01.2024
- Helped Customers find the perfect vehicle for their needs and financial situation
- Learned from esteemed veterans of over 20+ years in the business who worked for Cadillac, Audi, Porsche etc
- Helped Customers find the best possible price no matter how much money they can put down, while also maximizing gross
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Provided sales and customer service assistance to walk-in traffic
Education
High School Diploma -
Fossil Ridge High School
Keller, TX06.2018
Skills
- Automotive Knowledge
- Consumer Psychology
- Growth Mindset
- Sales Closing
- Consulting
- Customer engagement
- Sales expertise
- Demonstrations
- Customer service
- Software evaluation
- Follow-up techniques
- Trade-in evaluations
Languages
English
Native or Bilingual
Bengali
Native or Bilingual
Japanese
Elementary
Timeline
Product Specialist
Kia of South Austin - Group1 Automotive
08.2024 - 03.2025
Pre-Owned Sales Consultant
South Austin Nissan
11.2023 - 01.2024
High School Diploma -
Fossil Ridge High School
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