Focused Group Home Manager with a background monitoring residents' health, scheduling appointments and delivering compassion and enthusiasm in all tasks. A highly collaborative individual with skills in effective communication, time management and organization. Offering a strong understanding of quality service and federal and state group home regulations.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Caregiver
Home Instead
Valdosta, GA
07.2024 - Current
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Group Home Manager
Grace Health Care Services
Valdosta, GA
01.2017 - Current
Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support.
Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
Offered learning opportunities to help residents develop important life skills.
Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
Protected clients' monies and property by tracking spending and reconciling accounts.
Promoted residents' health and well-being by organizing diverse activities for physical, mental and social stimulation.
Mentored and coached staff to improve performance and interactions with residents.
Created staff work schedules so each shift had appropriate number of employees for coverage.
Communicated effectively with residents, staff and other stakeholders by listening, being respectful and promoting positive demeanor.
Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.
Arranged for ongoing housekeeping to keep home areas clean, neat and properly sanitized.
Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
Developed monthly schedules and assignments for volunteer staff.
Scheduled physician and other appointments for residents, providing transportation to each visit.
Assisted residents with basic hygiene and healthcare needs.
Direct Care Staff Member
Legacy Behavioral Health
Valdosta, GA
10.2016 - 07.2024
Built and maintained positive staff relationships to promote teamwork and better serve clients.
Completed documentation for every incident and forwarded to correct personnel for review.
Facilitated on-site activities, support groups and outings for clients.
Performed client intake procedures according to internal standards for new admissions.
Conducted client rounds every 3 hours to check on residents.
Taught clients how to complete basic household chores and prepare food.
Prepared and submitted daily reports to management.
Cashier
Hip Hop Fish & Chicken
Valdosta, GA
08.2005 - 10.2016
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Worked closely with shift manager to solve problems and handle customer concerns.
Collected and authorized payments of guests.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.