Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Zahira Naji

Alexandria,VA

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

14
14
years of professional experience

Work History

Sales Associate

Mayc's
05.2016 - 08.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.


Delivery Driver

Uber Eats
02.2015 - 02.2016
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Patient Centered Home Care Nurse

Fairfax Nursing Center
01.2013 - 12.2014
  • Took vital signs to assess patient health progress and needs.
  • Educated and supervised patients and family members regarding prevention strategies, self-care techniques and nursing care needs.
  • Updated and developed care plans to establish goals based on patient's nursing diagnosis.
  • Administered medications and oversaw activities of daily living such as bathing, hygiene and ambulation.
  • Educated family members and caregivers on patient care instructions.

Cashier

Dollar Tree
02.2009 - 04.2011
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Restaurant Server

Olive Garden Restaurant
04.2004 - 12.2005
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Answered customers' questions, recommended items, and recorded order information.

Experienced Restaurant Server

Old Country Buffet
05.2004 - 10.2004
  • Cultivated warm relationships with regular customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Greeted new customers, discussed specials, and took drink orders.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Served food and beverages promptly with focused attention to customer needs.

Education

No Degree -

Davison Middle School
Davison, MI
06.2002

Skills

  • Payment Processing
  • Merchandising Knowledge
  • Inventory Tracking
  • Money Handling
  • Flexible Schedule
  • Customer Service

Languages

English
Professional Working
Arabic
Native or Bilingual

Timeline

Sales Associate

Mayc's
05.2016 - 08.2018

Delivery Driver

Uber Eats
02.2015 - 02.2016

Patient Centered Home Care Nurse

Fairfax Nursing Center
01.2013 - 12.2014

Cashier

Dollar Tree
02.2009 - 04.2011

Experienced Restaurant Server

Old Country Buffet
05.2004 - 10.2004

Restaurant Server

Olive Garden Restaurant
04.2004 - 12.2005

No Degree -

Davison Middle School

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Zahira Naji