Zahiris Soto
Bronx,NY
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
7
7
years of professional experience
Work History
Manager
Snipes
06.2020 - Current
- Ensure store meets company standards for cleanliness, both on the sales floor and in the stockroom
- Eectively set up sales/promotions with proper signing in a timely manner
- Properly process register functions and ensure they are properly followed in the store
- Ability to demonstrate timely execution and compliance of floor set guides and promotions
- Maintain merchandise presentation according to Visual Merchandising standards and current floor set
- Recognize, understand, and communicate customer merchandise needs and recognize when the store's merchandise assortment meets, and fails to meet, these needs
- Work with Store Manager to ensure markdowns and transfers are completed correctly and in a timely manner
- Demonstrate leadership in driving sales and profitability by achieving or exceeding all established store and individual goals
- Communicate the stores operational goals and directives to maximize store teams contributions towards meeting the sales plan
- Monitor and evaluate individual performance in the following areas: sales volume, hourly production, units per transaction, charge accounts an loss prevention
- Accurately perform and assist Store Manager in training associates in all appropriate register and/or Aptos functions
- Ensure the securing of Company funds as outlines in Company policy
- Develop and maintain relationships with customers through a friendly attitude and excellent customer service
- Be able to sell and interact with customers
Barista/cashier
Starbucks
05.2019 - 07.2020
- Personally connect and create moments with customers that make a dierence and work together to create a welcoming store environment
- Prepare coee and tea beverages for customers
- Recommend coeehouse's products to undecided clientele
- Clean and maintain the store during downtime as needed
- Ensure that food safety procedures are being followed at all times
- Cash handling and accurately record customer order information
- Resolve customer complaints quickly and eciently as they arise
Seasonal Sales Associate
Carter's
11.2019 - 03.2020
- Customer service includes assisting with clothing choices,sizes and styling in a friendly and ecient manner
- Operating the register including all cash,credit sales,refunds,and exchanges
- Stock management, restocking the sales floor with sizes from the stockroom
- Assisting with inventory, receiving and processing incoming apparel
- Weekly markdowns and clearance tagging
- Regular cleaning duties around the store
Sales Associate
Modell's Sporting Good
11.2017 - 04.2019
- Aid customers in locating merchandise
- Answers questions from and provides information to customers about merchandise for sale
- Obtains merchandise from the stockroom when merchandise is not on floor
- Arranges stock on shelves or racks in the sales area
- Directs or escorts customers to fitting or dressing rooms or to the cashier
- Keeps merchandise in order
- Mark or ticket merchandise
- Inventories stock
Education
Lehman College
The Bronx, NYHigh School Diploma -
Marble Hill School of International Studies
Bronx, NY06.2018
Skills
- Time Management
- Verbal and written communication
- Self-motivated
- Teamwork
- Flexibility
- Adaptability
- Problem solving
- Hard worker
- Team Leadership
- Staff Training and Development
- Strategic Planning
- Expectation setting
- Customer Service
- Problem Resolution
- Attention to Detail
- Multitasking
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Manager
Snipes
06.2020 - Current
Seasonal Sales Associate
Carter's
11.2019 - 03.2020
Barista/cashier
Starbucks
05.2019 - 07.2020
Sales Associate
Modell's Sporting Good
11.2017 - 04.2019
Lehman College
High School Diploma -
Marble Hill School of International Studies
Similar Profiles
Leilani TorresLeilani Torres
Sales Associate/cashier at SnipesSales Associate/cashier at Snipes
Andreana PolancoAndreana Polanco
Assistant Manager at SnipesAssistant Manager at Snipes
Valentyn RybinValentyn Rybin
Retail Sales Associate at SnipesRetail Sales Associate at Snipes