Zahra Gustave
Brooklyn,NY
Summary
Achieved high levels of customer satisfaction through effective communication in fast-paced retail environments. Enhanced team performance by facilitating positive interactions with clients. Committed to applying these results-driven skills in a collaborative setting.
Overview
3
3
years of professional experience
Work History
Sales Representative
MPower Direct
165-10 Jamaica Ave
01.2026 - 04.2026
- Developed strong customer relationships through effective communication and product knowledge.
- Executed daily sales strategies to meet and exceed performance goals consistently.
- Assisted in identifying customer needs and recommending appropriate solutions.
- Collaborated with team members to enhance overall sales processes and improve client engagement.
- Utilized CRM software to track customer interactions and streamline follow-up actions.
- Expanded customer base through cold calling, networking, and relationship building.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Led training sessions for new sales representatives, enhancing team expertise and performance.
Sales Associate/Cashier
Walgreens
296 Flatbush Ave
08.2024 - 06.2025
- Organized store racks and shelves to enhance visual appeal and engage customers.
- Handled cash transactions with precision, adhering to company policies for accuracy.
- Built strong customer relationships to foster repeat business.
- Managed returns, exchanges, and refunds in compliance with store policy.
- Assisted customers in locating products and checking availability at other sites.
- Trained new staff on company policies, product knowledge, and sales techniques.
Intern
Trail Blazers
Brooklyn, New York
06.2023 - 07.2023
- Gained experience, exposure and knowledge of career-specific procedures and systems.
- Developed strong organizational and time management skills by completing multiple tasks simultaneously.
- Demonstrated ability to take initiative and work independently on assigned projects.
Education
Bachelor of Science - Nursing And Pharmaceutical Sciences
College of Staten Island
Staten Island, NYBrooklyn Laboratory Charter School
77 Sands StSkills
- Teamwork and collaboration
- Quick learner
- Adaptability and flexibility
- Multitasking and organization
- Public speaking
- Telephone etiquette
- Fast learner
- Team collaboration
- Outstanding communication skills
- Client relationships
- Time management
- Problem-solving skills
- Customer service
- Excellent people skills
- Multi-tasking strength
- Listening skills
Awards
Honor Roll Every Year, Compassion
Timeline
Sales Representative
MPower Direct
01.2026 - 04.2026
Sales Associate/Cashier
Walgreens
08.2024 - 06.2025
Intern
Trail Blazers
06.2023 - 07.2023
Bachelor of Science - Nursing And Pharmaceutical Sciences
College of Staten Island
Brooklyn Laboratory Charter School