Summary

Overview

Work History

Education

Skills

Languages

Timeline

Zahraa Baijan

Ashburn,VA

Summary

Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care. Highly adaptable team player with excellent background of quick and effective performance. Highly experienced in performing quality inspections and machinery operations.

Overview

1

1

year of professional experience

Work History

Associate

Lidl

08.2023 - Current

Worked varied hours to meet seasonal and business needs.
Greeted customers and offered assistance for increased customer satisfaction.
Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Trained and mentored junior staff on customer service strategies and techniques.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Built customer loyalty and retention by delivering excellent shopping experiences.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Engaged in friendly conversation with customer to better uncover individual needs.

Education

High School Diploma -

Rock Ridge High School

Ashburn, VA

06.2023

Skills

Customer Service
Time Management
Attention to Detail
Decision-Making
Relationship Building
Flexible Schedule

Forklift Operation
Team Cooperation
Goal-Driven
Flexible Hours
Leadership Qualities
Computer Skills

Languages

Arabic

Full Professional

Timeline

Associate

Lidl

08.2023 - Current

High School Diploma -

Rock Ridge High School