Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zahria Dunlap

Jacksonville,FL

Summary

Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.

Overview

8
8
years of professional experience

Work History

Sales Associate

Chico's FAS
Jacksonville, FL
12.2023 - 06.2024
  • Assisted customers with product selection, sizing and styling.
  • Demonstrated product features and benefits for customers' needs.
  • Developed promotional strategies to increase sales volume.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Tracked sales performance metrics to identify trends in market place.
  • Processed credit card transactions quickly and securely.
  • Handled customer complaints in a professional manner.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Greeted customers and provided exceptional customer service.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Upsold additional items based on customer interests and needs.

Sales Associate

Francesca's Boutique
Jacksonville, FL
06.2022 - 05.2024

Responsible for the facilitation of guest purchases and overall guest experience. Maintaining store cleanliness as well as product replenishment and processing. Transactional facilitation, as well as special order documentation and processing. Visual updates and floor set assisting.

  • Helped customers find and select products.
  • Kept work area clean, organized and free of clutter at all times.
  • Performed cleaning tasks, keeping store neat and organized.
  • Assisted customers with product selection to ensure customer satisfaction.
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
  • Greeted and escorted customers to product racks and shelves to assist with finding merchandise.
  • Handled customer complaints and inquiries in a courteous and efficient manner.
  • Organized merchandise displays to promote higher levels of customer engagement

Cashier/Expo

Panera Bread
Jacksonville
06.2019 - Current
  • Verbally responsible for taking orders and providing customers with information of menu items
  • Maintaining cleanliness and organization of the Front of Team player House
  • Responsibilities also include; receiving merchandise, communicating orders to the kitchen, processing and distributing orders
  • Tech savvy

FOH Server

Bagels R US
Jacksonville
03.2019 - 12.2020
  • Responsible for maintaining the cleanliness of the dining room area
  • Detail oriented taking orders, accepting payment and performing transactions as a cashier
  • Running food, maintaining cleanliness of facilities, handling food
  • Works well under as well as carrying out customer requests and answering questions
  • Part pressure of the catered event staff

FOH Server

Newk's Eatery
Jacksonville
03.2018 - 12.2018
  • Responsible for maintaining the cleanliness of the dining room area
  • Taking orders, accepting payment and performing transactions as a cashier
  • Running food, maintaining cleanliness of facilities, handling food as well as carrying out customer requests and answering questions
  • Part of the catered event staff

Stylist Student

Paul Mitchell Schools
Jacksonville
08.2016 - 08.2017
  • Applied makeup and cosmetics, using knowledge of lighting and products to achieve the best results
  • Completed styling consultations for Endurance to do both men and women
  • Diagrammed haircuts as part of an overall plan repetitive or for execution
  • Performed coloring and highlighting as well as cleansing strenuous tasks and other hair treatments to send clients home happy

Education

Cosmetology License -

Paul Mitchell School of Jacksonville
08.2018

High School Diploma -

Englewood High School
06.2015

Skills

  • Critical thinking and problem
  • Solving
  • Ability to Multitask
  • Problem Solving
  • Customer Service
  • Communication
  • Creativity
  • Effective Time Management
  • Fast Learner
  • Adaptability
  • Communication Skills
  • Teamwork
  • Ability to Work in a Team

Timeline

Sales Associate

Chico's FAS
12.2023 - 06.2024

Sales Associate

Francesca's Boutique
06.2022 - 05.2024

Cashier/Expo

Panera Bread
06.2019 - Current

FOH Server

Bagels R US
03.2019 - 12.2020

FOH Server

Newk's Eatery
03.2018 - 12.2018

Stylist Student

Paul Mitchell Schools
08.2016 - 08.2017

Cosmetology License -

Paul Mitchell School of Jacksonville

High School Diploma -

Englewood High School
Zahria Dunlap