Detail-oriented professional with experience in pawn operations and warehouse management. Skilled in documentation and compliance requirements, contributing to improved efficiency and enhanced customer satisfaction. Committed to fostering trust through transparency in all transactions.
Work History
Pawnbroker
10 Months
EZPAWN | 10.2025 - Current
Assisted customers in evaluating pawn items to determine fair market value.
Processed transactions efficiently while ensuring compliance with state regulations.
Conducted inventory assessments to maintain accurate stock levels of merchandise.
Provided excellent customer service by addressing inquiries and resolving issues promptly.
Collaborated with team members to streamline operational processes for improved efficiency.
Utilized POS systems for accurate transaction processing and record-keeping.
Educated customers on pawn policies and procedures, fostering trust and transparency.
Complied with local, state and federal laws in reviewing identification, obtaining thumbprints and verifying serial numbers against law enforcement databases.
Collaborated with law enforcement agencies to report stolen property or suspicious activities detected during daily operations.
Resolved customer disputes tactfully and professionally to maintain positive customer experiences.
Warehouse Associate
1 Year 10 Months
Acme Electric Co. | 09.2023 - 07.2025
Operated forklifts and pallet jacks to efficiently move inventory across warehouse floors.
Received and inspected incoming shipments for quality assurance, documenting any damages or shortages.
Conducted regular inventory counts, ensuring accuracy and minimizing discrepancies in stock levels.
Organized and maintained warehouse layout, optimizing space for improved workflow and accessibility.
Assisted in training new associates on safety protocols and operational procedures to enhance team performance.
Implemented best practices for safety compliance, contributing to a safer working environment for all staff.