Zaila Temple
Skippers,VA
Summary
Dynamic and results-oriented professional with a proven track record at Bloom Retirement Homes. Excelled in client relations and team collaboration, enhancing office efficiency and patient care. Skilled in Microsoft Office and exceptional interpersonal communication. Demonstrated ability to improve processes and foster a positive environment, ensuring high-quality support across diverse roles.
Overview
7
7
years of professional experience
Work History
Reception Assistant
Bloom Retirement Homes
06.2023 - 09.2023
- Responded effectively to client inquiries or concerns, addressing their needs in a courteous and professional manner.
- Collaborated closely with other administrative staff in order to provide comprehensive support for overall office functioning.
- Handled confidential information with discretion, protecting sensitive data related to both employees and customers.
- Improved workplace atmosphere with excellent interpersonal skills, fostering positive relationships among team members and clients.
Patient Care Technician
Hcareers
08.2021 - 07.2023
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Collected and transported specimens to prepare for lab testing.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
Behavior Technician
Dominion Cares
02.2020 - 08.2021
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Assisted clients in identifying and setting goals to promote positive behavior development.
- Enhanced client progress by implementing individualized behavior intervention plans.
Sandwich Artist
Quiznos Subs
01.2017 - 09.2019
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
Education
Southside Co
High School Diploma -
Greensville County High School
Emporia, VA06.2019
No Degree - Nursing Assistance
Southside Virginia Community College
Alberta, VA05.2019
Skills
- Scheduling appointments
- Filing systems
- Document Preparation
- Multi-Line Telephone Systems
- Information Protection
- Office equipment operations
- Microsoft Office
- Computer Proficiency
- Telephone skills
- Time Management
- Verbal and written communication
- Data Entry
- Data inputting
- Documentation And Reporting
Additional Information
I assisted, and actively helped Greensville Volunteer Rescue Squad November 2019- November 2021. I joined GVRS as a junior member, and excelled into a general membership as a certified operator.
Timeline
Reception Assistant
Bloom Retirement Homes
06.2023 - 09.2023
Patient Care Technician
Hcareers
08.2021 - 07.2023
Behavior Technician
Dominion Cares
02.2020 - 08.2021
Sandwich Artist
Quiznos Subs
01.2017 - 09.2019
Southside Co
High School Diploma -
Greensville County High School
No Degree - Nursing Assistance
Southside Virginia Community College
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