Zainab Alosami
Montgomery
Summary
Dedicated healthcare professional with proven expertise in optimizing workflows and ensuring FDA and HIPAA compliance. Skilled in patient education and problem-solving, I enhanced operational efficiency while maintaining meticulous records and promoting patient confidentiality. Offering a strong ability to learn and adapt quickly in a medical environment. I bring understanding of medical terminology and sterilization procedures, ensuring adherence to healthcare standards. Ready to use and develop skills in patient care and equipment handling in [Desired Position] role.
Overview
2
2
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
10.2022 - 11.2024
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Education
Associate of Science -
Lone Star College
Houston, TX08-2025
Skills
- Problem-solving skills
- Team collaboration
- FDA and HIPAA compliance
- Workflow optimization
- Sterile procedure expertise
- Patient education and counseling
- Proper labeling procedures
- Prioritization and organization
Timeline
Pharmacy Technician
CVS Pharmacy
10.2022 - 11.2024
Associate of Science -
Lone Star College
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