ZAINAB AYUB
Minneapolis,MN
Summary
Results-driven professional with proven expertise in community engagement and operations management. Recognized for exceptional communication and teamwork skills, committed to driving company success and delivering high-quality service. Eager to leverage my background in community development and operational support to contribute effectively to organizational goals.
Overview
9
9
years of professional experience
Work History
Community Ambassador
Alight
Minneapolis, USA
05.2026 - Current
- Lead community outreach and recruit participants for career readiness programs, enhancing support for over 14 participants per session.
- Organized employment workshops, coordinating participant engagement and fostering community partnerships.
- Assisted in gathering feedback from community members to improve service delivery and operational effectiveness.
English Instructor
Afghan Cultural Society
Minneapolis, USA
02.2026 - 06.2026
- Developed engaging lesson plans for diverse student groups, focusing on customized workplace-related language proficiency.
- Facilitated interactive classroom discussions to enhance students' language skills and engagement.
- Assessed student progress through quizzes and oral presentations to support continuous learning.
Accommodation Manager
Shamali Student Housing
Doha, Qatar
09.2022 - 12.2024
- Managed daily operations of a 150+ bed residential portfolio, ensuring compliance with operational policies and service quality.
- Supervised staff and contractors, coordinating schedules and managing work orders for timely project completion.
- Oversaw safety, cleanliness, and inventory management, enhancing operational efficiency.
IT Student Assistant
Georgetown University
Doha, Qatar
05.2022 - 07.2023
- Provided technical support for software installations and updates across university systems, enhancing system functionality.
- Documented technical processes for user reference, facilitating ease of use and operational efficiency.
- Maintained library computer equipment to ensure uninterrupted access for users in a high-volume environment.
Operations Supervisor
Gul Kitchen
Khost, Afghanistan
04.2017 - 08.2020
- Managed daily restaurant and high-volume catering operations, ensuring seamless execution and customer satisfaction.
- Supervised a team of 10 employees, enhancing operational efficiency through effective delegation and task coordination.
- Oversaw food preparation and compliance with food safety and sanitation standards, maintaining quality control.
Education
Bachelors of Science in Foreign Service - International Economics
Georgetown University
Washington, DC05-2025
Associate of Arts - Computer Science
American University of Afghanistan
Kabul, Afghanistan06-2021
Skills
Languages
- Pashto (Native)
- English (Fluent)
- Dari (Fluent)
- Urdu (Fluent)
Timeline
Community Ambassador
Alight
05.2026 - Current
English Instructor
Afghan Cultural Society
02.2026 - 06.2026
Accommodation Manager
Shamali Student Housing
09.2022 - 12.2024
IT Student Assistant
Georgetown University
05.2022 - 07.2023
Operations Supervisor
Gul Kitchen
04.2017 - 08.2020
Bachelors of Science in Foreign Service - International Economics
Georgetown University
Associate of Arts - Computer Science
American University of Afghanistan