Zainab Khan
Stockton,CA
Summary
Accomplished Barista Trainer at Starbucks and former Chief Petty Officer with the United States Naval Sea Cadet Corps, I excel in leadership and exceptional customer service. Skilled in beverage preparation and problem-solving, I have a proven track record of enhancing team efficiency and customer satisfaction, showcasing a unique blend of hard and soft skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Barista Trainer
Starbucks
Stockton, CA
10.2022 - Current
- Provide exceptional customer service daily by ensuring a warm and welcoming environment for all customers.
- Made quality hot and cold beverages consistently.
- Maintaining a clean and organized work environment by regularly cleaning equipment, utensils, and the service area, and ensuring compliance with sanitation and safety standards.
- Working collaboratively with team members to ensure smooth operations, facilitate a positive work environment, and contribute to a cohesive, efficient team dynamic.
- Addressing customer concerns or complaints promptly and professionally, striving to find suitable solutions, and ensuring customer satisfaction using the latte method.
- Trained a new barista on company policies and procedures regarding beverage recipes, taking orders/operating the register, food handling, cleanliness, and creating a positive experience by creating connections with customers.
Chief Petty Officer
United States Naval Sea Cadet Corps
Alameda, CA
02.2015 - 05.2022
- Obtained the high-ranking status of Chief Petty Officer and led a team of around 50 cadets.
- Learned leadership and teamwork skills.
- Traveled to do different trainings and help lead trainings as well.
Education
Associate of Science -
San Joaquin Delta College
Stockton, CA05-2025
Skills
- Leadership experience
- Beverage preparation techniques
- Problem-solving
- Exceptional customer service
- Multi-tasking
- Speedy and efficient
Certification
- CPR certified (2023)
Timeline
Barista Trainer
Starbucks
10.2022 - Current
Chief Petty Officer
United States Naval Sea Cadet Corps
02.2015 - 05.2022
Associate of Science -
San Joaquin Delta College
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