ZAINESKA BAERGA
Kissimmee,FL
Summary
I am well Knowledge in the Serving Industry, have experienced working in different levels of work under pressure. I can well adjust to challenges and promptly pick up any given instruction. I carry with me dedication and commitment to the work I provide and give exceptional and outstanding care and attention to satisfying guest needs. Guest care is my priority when serving in this industry.
Overview
5
5
years of professional experience
Work History
On Call Retail Line Server
Convention Center
Orlando, FL
03.2023 - Current
- Maintained knowledge of menu items, ingredients, and specials offered at the restaurant.
- Managed inventory levels, restocking supplies as needed throughout shift.
- Utilized time management skills to keep up with high volume of orders during peak hours.
- Provided friendly and efficient service to customers in cafeteria line.
- Stocked cabinets or serving areas with condiments and refilled condiment containers.
- Ran cash registers.
On Call Banquet Server
Renaissance Hotel & Spa At The Convention Center
Orlando, FL
05.2022 - Current
- Assisted in the preparation of buffet items , for service events.
- Collaborated effectively with other staff members to ensure smooth operations.
- Set up banquet room linens, service ware and glassware according to supervisor instructions.
- Assisted with the set-up and breakdown of banquet rooms.
- Removed plates, replenished utensils and refilled glasses for guests.
- Set dining tables, buffets and other service areas, following banquet order instructions.
- Followed all instructions from supervisors regarding event setup and cleanup requirements.
- Responded quickly to guest inquiries or requests in a friendly manner.
- Provided exceptional customer service to guests in a timely manner.
- Carried food, silverware, and linen on trays and used carts to carry trays.
- Removed trays and stacked dishes for return to kitchen after meals were finished.
Food Runner
Gaylord Palms Resort
Orlando
02.2020 - 03.2022
- Assisted servers with delivering food to tables.
- Utilized knowledge of menu items to provide accurate descriptions of dishes to customers upon request.
- Demonstrated proficiency in delivering food orders to tables quickly and efficiently.
- Maintained a clean and organized work area to ensure health and safety standards were met.
Education
Cypress Creek High School
Orlando, FL08.2020
Skills
- Customer service
- Efficient work pace
- Handle challenges successfully
- Reliability and punctuality
Languages
Spanish
Full Professional
English
Full Professional
Timeline
On Call Retail Line Server
Convention Center
03.2023 - Current
On Call Banquet Server
Renaissance Hotel & Spa At The Convention Center
05.2022 - Current
Food Runner
Gaylord Palms Resort
02.2020 - 03.2022
Cypress Creek High School